Community Based Services Coordinator, Restorative Care

CHOC•Wilkes-Barre, PA

1d•$25 - $42

About The Position

Community Based Services (CBS) Coordinator is responsible for supervising and coordinating support services for families within our Respite & Childcare program. This role leads field teams and ensures that needed respite and support are given to families in need. They will strive for serving as many families as we can with the scheduling skill set to meet a minimum of 70% utilization of available support hours to families. This role will also serve as an ambassador in the community, informing families of individuals with special needs of all our programs and services.

Requirements

Two (2) years’ experience in administrative capacities, with experience relevant to scheduling, customer service, and computer operations.
Windows, Microsoft Office proficiency and experience.
High School Diploma or equivalent.
Must successfully pass DOJ background check and be eligible for acceptance by our company commercial auto policy based upon DMV report with annual review thereafter.
Position requires local travel.
Must provide proof of valid CA driver’s license and automobile insurance upon hire & at expiration thereafter.
Must have a reliable means of transportation.
Ability to represent CHOC in an ethical and professional manner.
Ability to exhibit CHOC values including the ability to be family focused, being steadfast, human-centered, and thinking beyond.
Communication skills including strong interpersonal skills, and ability to speak, read and write effectively in the English language.
Bilingual in Spanish & English.
Excellent customer service skills.
Ability to work both collaboratively and independently.
Ability to organize, prioritize and meet deadlines.
Ability to exercise independent judgment and reach logical, practical decisions.
Ability to maintain confidentiality and exercise discretion.
Exhibit patience, initiative, enthusiasm, adaptability, resourcefulness.
Exhibit creative problem-solving abilities.
Strong communication skills including persuasive speaking (both one-on-one and in group setting); ability to listen and respond to questions effectively.
CA Drivers license, Infant/Child/Adult CPR & First Aid
Light - Moderate energy level
Lift and carry 25-35 lbs.
Push/pull 50-100 lbs. (ie. empty bed, stretcher).