Firstrust Bank-posted 4 months ago
Full-time • Manager
Lower Merion Township, PA
101-250 employees

As one of the region’s foremost community banking institutions, Firstrust Bank takes pride in fostering leadership. The primary responsibility of the Branch Manager is to manage a Branch Team of employees and/or more than one branch to develop business, provide extraordinary service to customers, maintain operational integrity and a professional office appearance, and manage operating expenses. The Branch Manager directs the daily sales, operational and administrative activities of the branch within the framework of corporate policies and procedures to assure good quality service to customers, satisfied and challenged employees, and an efficient and profitable operating branch. The role fosters a motivational environment and strong sense of service and teamwork.

  • Responsible for the development of new business for Firstrust.
  • Actively sells and promotes bank products to potential and existing business and consumer customers.
  • Builds strong partnerships with Business Banking, Consumer Lending, and Commercial Lenders.
  • Develops and implements a strategic plan and continuously monitors the branch performance.
  • Ensures branch operates in accordance with all Bank audit and security policies and procedures.
  • Manages the professional development plan for all branch team members.
  • Oversees the monitoring of teller shorts/overs, new account exceptions, loan exceptions, and branch overall cash levels.
  • Demonstrates teamwork through flexibility and maintains effective communication with other departments.
  • Develops tactics to meet monthly sales/service goals along with profitability targets.
  • More than 5 years of successful branch management experience required.
  • High School diploma required, 4-year college degree preferred or equivalent experience.
  • A working knowledge of Bank operating policies and procedures.
  • A thorough knowledge of the features and benefits of all Bank retail products and services.
  • Advanced PC Literacy.
  • Experience using Salesforce or comparable Customer Relationship Management system preferred.
  • May be licensed to sell alternative investments and insurance.
  • Performance-based pay.
  • Resources to help your success.
  • Great benefits.
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