Community Association Manager

AssociaSeattle, WA
1dRemote

About The Position

Navigate is an innovative management company providing services for condominiums and homeowners associations in Washington. Navigate is a leader in the industry, using the latest technology to make managing HOAs and Condominium Associations easier. We are looking to hire a full-time Community Association Manager to oversee a portfolio of communities. Navigate is the recipient of the 2024 Management Company of the Year by WSCAI. Working for a management company dedicated to the industry, leading in the industry, and growing rapidly.

Requirements

  • 2 years experience managing HOAs and/or Condominium Associations
  • Excellent customer service
  • Excellent written and oral skills
  • Able to multitask, work independently and work as a team
  • Excellent technology skills / enjoy learning new technology
  • Strong organizational skills
  • Excellent work ethics
  • Valid driver's license with reliable transportation

Nice To Haves

  • CAI Designations are preferred if experienced.
  • Experience with Appfolio, Asana, Homewisedocs, and Ring Central preferred.

Responsibilities

  • Handle questions and concerns submitted by homeowners by email, phone, text, or through our website/app.
  • Coordinate routine maintenance with vendors and contractors.
  • Contact vendors to obtain quotes/proposals.
  • Process and handle complaints.
  • Prepare and send communication and notices to residents by email, mail, and text.
  • On-site visit & inspection of communities.
  • Respond to phone calls.
  • Handle projects and tasks
  • Budget Preparation
  • Attend Board, Annual & Budget meetings (most of the time in the evening)
  • Other administrative tasks (uploading documents, preparing reports, etc.)

Benefits

  • Competitive Salary
  • Work from home
  • PTO
  • Medical, Dental, Vision
  • 401K
  • Industry-related education paid by the company
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