Community Association Manager

HOATalent•Manchester, MO

2d•$60,000 - $70,000

About The Position

The Community Manager is responsible for overseeing the daily operations, financial health, and long-term planning of a portfolio of community associations, condominiums, townhomes, and HOA communities. This role serves as the primary liaison between homeowners, boards of directors, vendors, and staff, ensuring efficient operations, regulatory compliance, and superior customer service.

Requirements

2+ years’ experience in property management, leasing, administrative support, or customer service
Strong organizational and time management skills
Clear written and verbal communication skills; comfortable interacting with homeowners and boards
Working knowledge of Microsoft Office (Word, Excel, Outlook); property management software experience is a plus
Ability to attend occasional evening or weekend meetings
Ability to perform on-site property inspections, including walking and stair climbing
Valid driver’s license and reliable transportation required
Availability to assist with occasional after-hours or emergency situations

Nice To Haves

Professional certifications (CMCA®, AMS®, PCAM®) are a plus, or willingness to pursue

Responsibilities

Manage the daily operations of assigned communities, including maintenance of common areas, amenities, and facilities.
Conduct regular property inspections and document maintenance or compliance issues.
Coordinate with vendors and contractors for repairs, capital projects, and preventive maintenance.
Maintain accurate records, reports, and correspondence for each association.
Serve as the main point of contact for boards of directors, homeowners, and committees.
Prepare and distribute board packets, agendas, and meeting minutes.
Attend and facilitate board and annual meetings, presenting financial and operational updates.
Advise boards on compliance with governing documents, applicable statutes, and best practices.
Assist with the preparation and presentation of annual operating budgets and reserve funding plans.
Review and approve invoices, ensuring accuracy in coding and compliance with budgets.
Monitor accounts receivable and assist with collection efforts as needed.
Provide timely monthly financial reports, variance reports, and recommendations to boards.
Enforce community rules, regulations, and deed restrictions consistently and fairly.
Stay current on state and local property codes, association laws, and industry standards.
Assist with insurance claims, renewals, and risk management processes.
Supervise on-site staff or assistants when applicable, ensuring effective performance and training.
Collaborate with internal departments (accounting, inspections, administrative support) to deliver seamless service.
Maintain strong professional relationships with vendors, contractors, and regulatory bodies.
Support the daily operations of assigned communities, including common areas and facilities
Conduct property inspections and document maintenance or compliance needs
Coordinate with vendors and contractors for repairs, maintenance, and projects
Maintain organized records, reports, and correspondence
Serve as a primary point of contact for homeowners, board members, and committees
Prepare meeting materials and attend board and annual meetings as needed
Assist with operational, financial, and compliance-related updates
Assist with budgets, invoice processing, and basic accounts receivable tracking
Help provide monthly financial and variance reports
Work closely with internal teams and maintain positive relationships with vendors