Community Association Manager

KEYSTONE PACIFIC PROPERT Y MANAGEMENT • Westminster, CO

74d

About The Position

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with regional offices in Aurora and Westminster Colorado. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large scale onsite communities and master-planned community associations. We are currently in search of a Community Association Manager for our regional office in Westminster, Colorado. The responsibilities and qualifications are listed below. Summary: Manages a portfolio of community associations. Provides excellent customer service while interacting with internal and external customers including homeowners, board members, committee members, and vendors. Must maintain client satisfaction and account retention.

Requirements

• Must have a valid Driver’s License and maintain a clean MVR.
• Must have reliable transportation and the ability to drive to and from communities.
• Strong Knowledge of industry trends.
• Strong computer skills.
• Exhibits professionalism and calm demeanor.
• Demonstrate problem solving abilities.
• Ability to multi-task and effective organizational skills.
• Strong attention to detail.
• Ability to maintain a positive attitude.
• Excellent interpersonal skills.
• Strong verbal and written communication.

Nice To Haves

• 1-4 years of experience working in a HOA management role.
• 2-3 years of experience in customer service.
• CMCA Certification(s) a plus.
• Bachelor’s Degree preferred.
• High School Diploma or GED required.

Responsibilities

• Manages all operations for a portfolio of community associations.
• Partners with association Board of Directors and internal departments to adhere to the introduction and integration of new programs, services and initiatives.
• Works extensively with Board of Directors, vendors, contractors, and homeowners within the various communities.
• Ensure client satisfaction and account retention.
• Prepares association newsletter and/or other communication with owners and residents as required.
• Provides leadership and consulting with our clients on best practices with regard to the management and oversight of their community.
• Manages and runs monthly, bi-monthly, quarterly, and annual Board Meetings.
• Meets with Associations 1-2 times a week.
• Manages and assists in special projects.
• Creates budgets and manages financials.
• Participates in emergency afterhours phone program.
• Complies with company policies and procedures.
• Practices and adheres to Keystone’s Core Values, Mission and Vision.
• Any additional job duties as required by supervisor.

Benefits

• Competitive Salary
• Hybrid and Flexible working arrangements
• Work-Life Balance
• Opportunities for career growth
• Training and mentorship from successful leaders in the HOA industry
• Support for Continued Education
• Cell Phone Stipend
• Mileage Reimbursement
• Medical, Dental, and Vision
• Flexible Spending Account
• Pet Savings
• Pre-Paid Legal
• Employer Paid Basic Life/AD&D Insurance
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement plan with Company Match
• Financial and Health/Wellness Education
• Paid Time Off (PTO)
• 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED