Community Association Manager - Portfolio (PAZ2025)

RealManage • Phoenix, AZ

78d • $60,000 - $70,000

About The Position

Imagine being part of a fast-growing, tech-forward HOA management company where your career can truly take off-and where your success is celebrated every step of the way. Welcome to RealManage! We're not just expanding-we're thriving. And as we grow, so do the opportunities for our team members. At RealManage, you'll find a supportive, energetic culture that values your hard work, respects your time, and encourages you to reach your full potential. RealManage is proud to be Certified by Great Place to Work, a globally recognized authority on workplace culture and employee satisfaction. This honor is based entirely on feedback from our own team-proof that our people love where they work. When you join RealManage, you're more than just an employee. You are part of a close-knit, nationwide team that invests in your long-term success. RealManage is one of the top community management firms in the U.S., ranked #3 out of 5,000+ companies nationwide. We operate in 16 states and Washington, D.C., serving a wide range of communities-from HOAs and condos to luxury high-rises and master-planned developments. Our client list includes some of the country's most respected developers and builders. We stand out for our innovative, tech-driven approach, combining cloud-based tools, mobile apps, and industry-leading expertise to deliver exceptional service at competitive prices. At RealManage, we don't just manage communities-we build them. Our mission is to deliver smart, transparent, and personalized solutions that exceed expectations. We constantly measure our performance, embrace innovation, and never stop improving. We're more than a workplace-we're a team that values growth, integrity, and genuine connection. Whether you're launching your career or looking for your next big move, you'll find opportunity, support, and a place to thrive here.

Requirements

• CMCA or state-equivalent certifications desired.
• Minimum 2-3 years in property management/community management experience in addition to other professional work experiences that demonstrate leadership capabilities.
• Proven ability to effectively manage and lead a team.
• Experienced in managing complex developer portfolios and relationships.
• Strong understanding of community association business and financial statements.
• Excellent organizational, time management, and communication skills.
• High integrity, honesty, professionalism, and customer service orientation.
• Excellent verbal and written communication skills, with the ability to effectively engage with both internal and external customers.
• Proficiency in MS Office applications (Word, Excel, and Outlook).
• Must have a valid Driver's License.

Responsibilities

• Respond promptly to all emails and calls-within 24 hours-while upholding RealManage's guiding principles.
• Oversee the daily operations of a portfolio of community associations, providing strategic and operational guidance to Boards of Directors.
• Serve as a trusted advisor to Boards, assisting with contractor selection, insurance coordination, and long-term planning.
• Lead, mentor, and support staff to foster professional growth and high performance.
• Build strong relationships with residents, promote clear communication and a collaborative community culture.
• Develop and execute strategic plans to enhance services, amenities, and operational efficiency.
• Ensure full compliance with governing documents, legal regulations, and industry standards.
• Manage vendor relationships, including bidding, contract negotiation, oversight, and issue resolution.
• Review, approve, and oversee vendor payments in coordination with community budgets.
• Prepare and manage annual budgets for multiple communities, ensuring accuracy and alignment with Board objectives.
• Collaborate with accounting on financial performance, including invoice processing, cash flow management, and variance analysis.
• Monitor collections and accounts receivable, initiating legal actions when necessary to protect association interests.
• Present clear, timely financial and operational reports to Boards and stakeholders.
• Provide consistent updates on community matters-such as collections, compliance, service requests, and work orders.
• Oversee community projects (repairs, maintenance, improvements), ensuring quality, timeliness, and budget adherence.
• Implement risk management strategies and maintain proper insurance coverage; manage claims to resolution.
• Prepare for and conduct Board and Annual Meetings, including producing monthly management reports with actionable insights.
• Address escalated homeowner concerns professionally and effectively.
• Proactively identify opportunities for service and operational improvement.
• Participate in required team and training meetings to stay informed and up to date.
• Conduct all duties with the highest level of personal, professional, and ethical integrity.
• Analyze and navigate complex issues with sound judgment and problem-solving skills.
• Complete special projects and additional responsibilities as assigned by supervisor.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees