Community Associate

Iwg Plc • Toms River, NJ

290d • $17

About The Position

As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business. A typical day at IWG includes preparing the center for opening, assisting customers with various requests, managing mail, organizing events, and ensuring a tidy environment.

Requirements

• 1+ years of customer service experience.
• Strong communication skills and ability to build professional relationships.
• Ability to manage multiple tasks and solve problems.
• Experience using MS Office and basic IT equipment.
• Legally eligible to work in the country of application and at least 18 years old.

Responsibilities

• Prepare the center for opening and ensure cleanliness.
• Assist customers with requests such as WiFi codes, package inquiries, and meeting room setups.
• Manage customer invoices and service requests.
• Organize networking events and communicate with customers about them.
• Maintain a tidy and welcoming environment for customers.

Benefits

• Work life balance (no standard nights/weekends).
• Generous paid time off plans (sick and vacation).
• 11 Paid Company Holidays per calendar year (in addition to PTO accrual).
• Competitive 401K Program, with a Company match.
• Affordable and comprehensive health care for all full-time team members.
• Quarterly bonus plan program.
• Hourly rate of $17.62.
• Training and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services