This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business. A typical day at IWG includes preparing the center for opening, assisting customers with various requests, managing mail, organizing networking events, and ensuring a tidy environment at the end of the day.
Responsibilities
- Prepare the center for opening and ensure everything is ready for customers.
- Assist customers with requests such as WiFi codes, package inquiries, and meeting room setups.
- Manage customer invoices and ensure services are properly charged.
- Sort and manage incoming mail.
- Organize and promote networking events within the center.
- Maintain a tidy and welcoming environment for customers.
Requirements
- 1+ years of customer service experience.
- Strong communication skills and ability to build professional relationships.
- Ability to take ownership of problems and find solutions.
- Positive and enthusiastic attitude with adaptability to change.
- Experience using MS Office and basic IT equipment.
- Legally eligible to work in the country of application and at least 18 years old.
Benefits
- Work life balance (no standard nights/weekends).
- Generous paid time off plans (sick and vacation).
- 11 Paid Company Holidays per calendar year.
- Competitive 401K Program, with a Company match.
- Affordable and comprehensive health care for all full-time team members.
- Quarterly bonus plan program.
- Hourly rate of $17.62.
- Bright and inspiring work environment.
- Training and development opportunities.
