Community Associate

Iwg Plc • Hawthorne, CA

276d • $20

About The Position

As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

Requirements

• 1+ years of customer service experience.
• Strong communication skills and ability to build professional relationships.
• Ability to manage multiple tasks and solve problems.
• Positive and enthusiastic attitude with adaptability to change.
• Experience using MS Office and basic IT equipment.
• Legally eligible to work in the country of application and at least 18 years old.

Responsibilities

• Ensure the center is ready for customers before opening.
• Assist customers with various requests, including WiFi codes, package inquiries, and meeting room setups.
• Sort and manage incoming mail and customer requests.
• Help customers with printing and invoicing.
• Open service tickets for customer issues.
• Organize and promote networking events within the center.
• Maintain a tidy and welcoming environment for customers.

Benefits

• Work life balance (no standard nights/weekends)
• Generous paid time off plans (sick and vacation)
• 11 Paid Company Holidays per calendar year (in addition to PTO accrual)
• Competitive 401K Program, with a Company match
• Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
• Quarterly bonus plan program
• Hourly rate of $20.80
• Bright and inspiring work environment
• Training and development opportunities
• Professional workplace community (business casual attire required)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services