Community Associate, Denver

Wwm Agency • Denver, CO

261d • $21 - $23

About The Position

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement—we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work. As a Community Associate, you'll be the primary point of contact for the Community and act as the “face” of WeWork! You will report to your building each day to support the Community Management team. Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following: Build a welcoming and collaborative community environment amongst our members through events and building relationships between members! Ensure that your building is fully operational and processes are running efficiently. Drive growth and promotion of WeWork-provided service offerings. Take direction from the Community Lead and the Community Manager to support the Community Team as necessary. All of this while illustrating WeWork's core values and working towards achieving our mission.

Requirements

• College graduate with a four-year degree preferred, but not required.
• Customer service and/or sales experience a plus.
• Must have strong verbal and written communication skills.
• Outstanding interpersonal and multitasking skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
• Passion for entrepreneurial communities.
• Passion and understanding of WeWork's mission and values.
• Proficient in basic computer skills.

Responsibilities

• Cover the front desk during the building's set business hours and be an on-site point of contact.
• Greet members and guests with a warm and welcoming demeanor.
• Ensure all visiting guests are in accordance with WeWork's guest policy.
• Learn the names of members and guests to build relationships.
• Anticipate member and guest needs before they arise.
• Ensure building specific forms are up to date.
• Keep the front desk clean and organized.
• Notify members of any food deliveries and couriers.
• Answer questions from members and guests related to the building.
• Provide feedback on programming types and evaluate events.
• Celebrate members' successes and milestones.
• Distribute necessary info to promote events.
• Ensure building-specific operational requirements are met for each event.
• Input notes about members into Kube or an equivalent system.
• Identify and execute opportunities to connect members.
• Know and recommend local services and venues.
• Be active on the WeWork member network to engage members.
• Communicate, inform, and update members on building issues.
• Ensure music levels and activations are appropriate.
• Write and send broadcasts relating to building updates.
• Receive, process, sort, and organize all mail.
• Keep the mailroom organized and clean.
• Investigate, escalate, and resolve 'lost' packages.
• Track, audit, and organize keys collected and distributed.
• Manage keycard stock and request new inventory as needed.
• Provide support for an automated coffee machine.

Benefits

• Base Pay: $21 - $23 per hour
• 20 days of PTO
• Approximately 13 paid holidays
• 80 hours of paid sick time per full calendar year
• 16 weeks paid parental leave
• Competitive healthcare benefits
• 401k plan
• Life and AD&D insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Crop Production
• Education Level: Bachelor's degree