Community Assistant

25N Coworking•Schaumburg, IL

1d•Onsite

About The Position

The Community Assistant is an entry-level role at 25N Coworking's Amara Club, serving as the first impression and primary good-vibes-facilitator. This proactive, energetic, and organized team player greets and checks in members and guests, creates opportunities to "surprise and delight" members, maintains the in-space events calendar, organizes files, and ensures the space is immaculate. They support the Hospitality Coordinator to guarantee great workdays for members and guests. 25N Coworking is a fast-growing coworking community and meeting space, valuing creative thinking, serendipity, and community-building in its suburban workspaces designed to spark collaboration and productivity. The ideal candidate is a self-directed, energetic problem-solver eager to engage with a diverse community of entrepreneurs, corporations, remote employees, and freelancers. They are adaptable, a phenomenal team-player, a great communicator, and skilled at prioritizing tasks, looking for significant growth opportunities within a supportive team culture.

Requirements

A can-do attitude and desire to learn and grow with the company
Proven team player/collaborator
Excellent people skills and relationship-building ability
Ability and willingness to manage, prioritize and perform a wide variety of tasks while ensuring attention to detail
Willingness to be flexible, wear many hats, pitch in and perform any work task needed to get the job done (e.g. includes dishwasher loading, making coffee, etc)

Nice To Haves

Experience (or desire to grow) in the field of customer service, hospitality, or event management preferred

Responsibilities

Be the responsible first and last point of contact for your building
Create authentic points of connection while checking in members and guests
Arrive to work promptly on scheduled days
Cover the front desk during business hours and/or designated hours
Track attendance of members and guests
Use excellent communication skills to respond to member concerns with thoughtfulness and professionalism, making sure to communicate member-related issues to the Hospitality Coordinator
Support the Community Manager in tasks related to member on- and off-boarding
Be active on the Slack member network daily in a creative way
Manage mail services and pass out mail deliveries daily, or notify members accordingly
Conduct “sweeps” every hour to ensure tidy and welcoming working environment
Brew coffee (as needed through 2:30pm)
Take garbage to dumpsters
Prepare and maintain printing station, including the restock of supplies
Set up, service and reset meeting rooms
Assist the Hospitality Coordinator in brainstorming, developing, and executing events for members and the public
Illustrate 25N Coworking’s core values and strive to achieve our mission
Create a welcoming and collaborative community environment amongst our members through events and building relationships between members
Seek out opportunities to surprise and delight members with thoughtful hospitality
Identify and set day-to-day priorities through clear communication with the Community Manager