Community Assistant - 26 West

American Campus Communities-posted 12 months ago
Part-time • Entry Level
Austin, TX
1,001-5,000 employees
Real Estate
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The Community Assistant assists property management in selling and leasing the property to prospective residents and parents and helps to offer current residents and parents with a dynamic and enhanced living experience through excellent customer service and dedication to American Campus Basic Operating Standards and Systems (BOSS). A degree or certificate program must be in progress from an accredited college or university while in this position.

  • Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and completing any required prospect follow-up in a timely and accurate manner.
  • Understand, support, and abide by all American Campus Communities policies and procedures while providing unparalleled customer service and respect for residents.
  • Work a structured administrative shift in the office each week as determined by your supervisor which may include evenings, weekdays, weekends, and/or holidays.
  • Work assigned 'Community Assistant On-Call' shifts, which may include, weekdays, weekends, and/or holidays.
  • Participate fully in the Turn, Move-In, and Move-Out processes.
  • Give leasing tours, answer leasing phone calls and process online inquiries.
  • Fully and accurately complete a guest card for each prospective resident contact, whether by phone or in person.
  • Enter prospective resident information into the Salesforce leasing management system in a timely and accurate manner.
  • Participate in orientation marketing, housing fairs, open houses, social media initiatives and other community events.
  • Assist with the implementation of renewal marketing campaign elements, including renewal events.
  • Projects a favorable image of the community to achieve property objectives, public recognition, and a positive reputation within the local community.
  • Planning and executing social media strategies, creating, and publishing content to a variety of platforms.
  • Assist in keeping the community clean by surveying common areas regularly for cleanliness, appearance, and working order.
  • Become acquainted with residents living at the property while serving as a resource for both residents and parents.
  • Enthusiastically participate in and promote ACC programming and initiatives.
  • Exhibit a welcoming and professional attitude at all times when interacting with prospective residents and parents.
  • Complete room/apartment inventories, key checks and common area inventories as assigned.
  • Participate fully in the preparation and administration of Turn, Move-In, and Move-Out.
  • Graduate, Bachelor's, or Associates degree or diploma in progress from an accredited college or university.
  • Available to work regularly assigned office and on-call shifts - weekdays and weekends based on academic schedule availability.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service