Community and State Community Initiatives Director - Ohio Market - Remote

UnitedHealth Group Inc.•Dublin, OH

41d•Remote

About The Position

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? If you are located in the state of OH, you will have the flexibility to work remotely as you take on some tough challenges. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Bachelors Degree
5+ years of professional work experience, preferably in public health, social/human services, social work, public policy, health care, education, community development, or justice related fields
5+ years of experience interfacing with Senior Leadership team
Have experience in actively applying or overseeing the application of science-based quality improvement methods to reduce differences in health outcomes
Demonstrated community and stakeholder engagement experience
Experience addressing health disparity concerns
Experience and knowledge of change management principles, methodologies and tools
Experience working with and leading cross-functional teams and projects
Experience utilizing excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Experience utilizing solid problem solving and analytical and skills
Experience utilizing excellent communication skills both written and verbal
Intermediate to advanced level of proficiency with Microsoft Word, Microsoft Project, Microsoft Excel, Visio, Microsoft PowerPoint and SharePoint
Expert level of proficiency in Microsoft PowerPoint and Microsoft TEAMS
Proven self-directed, independent and track record of problem solving, initiation and leadership for extremely complex, visible and multifaceted topics
Demonstrated ability leading across organizational silos when presented with highly complex and undefined work
Reside in Ohio
Ability to travel up to 25% of the time, throughout the state of Ohio and limited nationwide travel

Nice To Haves

Experience working with Medicaid and/or Medicare programs
Experience working in a matrix environment and influencing all levels of employees; inspiring others to engage, participate and act
Proven excellent communication skills - including verbal, written, interpersonal, presentation, and facilitation skills - with a proven ability to manage conflict, resolve issues, mitigate risks and influence leaders
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Responsibilities

In close coordination with the Population Health Director, oversee the plan's strategic design, implementation, and evaluation of population-specific improvement efforts in the context of the MCO's population health initiatives
Oversee the plan's strategic design, implementation, and evaluation of community engagement and investment efforts in the context of the plan's population health initiatives in close coordination with the Population Health Director
Lead and manage a team responsible for advancing community health initiatives, including oversight of staff supporting health related social needs workgroups and health outcomes related measurement execution for accreditation
Serve as the lead for the Sponsorship Committee, overseeing strategy, evaluation, and alignment of sponsorships with community engagement priorities, population health goals, and the organization's business growth objectives. Ensure sponsorship efforts are integrated with broader community engagement strategies and investments to maximize impact and sustainability
Inform decision-making around best payer practices to ensure optimal outcomes for all populations through provision of applicable and relevant population-specific and community-based research and resources, as well as ensuring member perspectives from all subpopulations are incorporated into the codesign of policy and service provision, including the tailoring of population-specific intervention strategies, and ensuring alignment with NCQA Health Outcomes Accreditation &/or Community-Focused Care accreditation standards and reporting requirements
Collaborate with the MCO's Chief Information Officer to ensure the MCO collects and meaningfully uses race, ethnicity, and language data to identify opportunities for improvement
Provide strategic guidance and facilitation to internal workgroups focused on addressing health related social needs, ensuring initiatives are data-informed, and aligned with ODM & NCQA expectations
Coordinate and collaborate with members, providers, local and state government, community-based organizations, ODM, and other ODM-contracted managed care entities to impact differences in health outcomes at a population level
Ensure that efforts to address poor health outcomes are codesigned with the targeted sub-populations and their providers, developed collaboratively with other ODM-contracted managed care entities to have a collective impact, and integrated with community engagement strategies and investments. Lessons learned are incorporated into future decision-making
Designs, implements, and evaluates programs to reduce health disparities. Uses data to drive decision-making and measurement of progress
Coordinate and collaborate with members, providers, local and state government, community-based organizations, the Ohio Department of Medicaid (ODM), and other ODM-contracted managed care entities to impact population health at the population level
Ensure that efforts addressed at improving population health are designed collaboratively with other ODM contracted managed care entities to have a collective impact for the population and that lessons learned are incorporated into future decision-making
Provides visionary leadership and contributes to the successful advancement of culture, population health and social responsibility principles. Responsible for being a champion of culture, cultivating innovation, and inspiring others
Builds and deploys strategies and initiatives that identify structural impediments to disparate populations
Demonstrates organizational agility and understands how the business operates and can identify and interpret business levers. Creates experiences that shape and grow the organizations' culture programs and capabilities