Community and Lifestyle Lead

Four Seasons Hotels and ResortsNashville, TN
Onsite

About The Position

Four Seasons is powered by its people, a collective dedicated to continuous improvement and treating others with respect. Team members globally create exceptional experiences for guests, residents, and partners through a commitment to luxury with genuine heart, supported by a world-class employee experience and company culture. The company believes in creating lasting impressions through genuine connections. The Nashville location, situated in the vibrant SoBro neighborhood, serves as a social hub, offering dynamic restaurants, event spaces, a spa, and a rooftop pool with views of the Cumberland River. The Community and Lifestyle Lead is crucial in elevating the residential experience at Four Seasons Hotel and Private Residences Nashville. This role involves curating exceptional lifestyle programming and fostering meaningful connections to build a vibrant, highly sought-after community for residents.

Requirements

  • Proven experience in luxury hospitality, lifestyle programming, events, arts & culture, or community-building roles
  • Demonstrated success in event design and execution, including budget management and partnership development
  • Strong professional network across arts, culture, wellness, hospitality, luxury brands, and/or media
  • Exceptional interpersonal skills, with the ability to build rapport and influence across diverse audiences
  • High level of organization, creativity, attention to detail, and a proactive, entrepreneurial mindset

Responsibilities

  • Develop and execute a comprehensive Community and Lifestyle strategy that enhances resident engagement and supports the overall business plan
  • Curate and manage a high-end annual calendar of exclusive events, experiences, and programming tailored to resident interests
  • Build and maintain strategic partnerships with cultural institutions, luxury and fashion brands, celebrity chefs, wellness professionals, artists, and other influential partners
  • Manage event budgets, vendor negotiations, contracts, and post-event reporting in collaboration with Residences Management
  • Act as a local ambassador for Four Seasons, promoting the lifestyle, brand, and residences through strong personal and professional networks
  • Oversee all stages of event execution—from concept and proposal to on-site delivery and post-event follow-up
  • Manage resident communications related to lifestyle programming via the Four Seasons app, newsletters, and digital platforms
  • Provide exceptional resident-facing service, responding to inquiries, coordinating special requests, and resolving issues with professionalism and discretion
  • Coordinate operational elements including vendor access, deliveries, packages, elevator bookings, and collaboration with hotel departments
  • Maintain accurate homeowner profiles and ensure compliance with Residential Association rules, Four Seasons policies, and service standards

Benefits

  • Competitive salary and comprehensive benefits package
  • Excellent training and professional development opportunities
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
  • Employee discounts for stays at Four Seasons properties worldwide
  • Access to industry-leading hospitality standards and career growth opportunities
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