Community Admin Assistant, Terra West Management Services

K.G.D.O. Holding Company, LLC • Las Vegas, NV

324d

About The Position

The position involves receiving and responding to homeowner calls and correspondence, obtaining bids, typing and proofing various documents, and logging violation letters and responses. The individual will also process architectural requests, complete inventory lists for turnovers, reserve meeting spaces, and assist the Community Manager with Board of Director’s meetings. Additional duties may be assigned as needed.

Requirements

• Minimum 6 months of customer service and/or office experience
• Computer proficiency in Word, Excel and Outlook – typing speed 60 wpm

Nice To Haves

• Docuware or C3 experience

Responsibilities

• Receive and respond to all homeowner calls within 24 hours.
• Receive and respond to all homeowner correspondence within 3 days.
• Obtain bids with specifications by deadline supplied by the Community Manager.
• Type and proof all correspondence, newsletters, etc., as requested.
• Type and log violation letter within 7 days of receipt.
• Log all homeowner violation responses within 2 days of receipt.
• Levy fines using charge sheet on all ongoing violations within 7 days.
• Receive and log architectural requests and process within 2 days of receipt.
• Complete an Association Closeout Inventory list for turnovers.
• Reserve space for meetings.
• Attend meetings as requested by Community Manager.
• Assist Community Manager with all preparation and distribution of regular and annual Board of Director’s meetings.
• Pull account histories, homeowner files, etc. as requested.
• Maintain association files.
• Complete the action list provided by the Community Manager by the deadline.
• Serve as backup for the front desk.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level