Community Accountability Systems Project Manager, various Mercy Corps locations
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Accountability Systems Project Manager will join the Technical Resources and Quality (TRaQ) Unit. The TRaQ Unit supports country-led work to deliver measurable impact, leads agency thinking in technical and program management areas, and ensures quality programming while elevating agency visibility. This position will be part of the Program Standards team which supports effective, efficient and equitable program and portfolio performance through a culture of quality management, to achieve greater impact for those that matter most -- our program participants. The Program Standards Team oversees several business processes including Community Accountability, Program Management, Program Management Analytics; Quality Distributions, Gender Equality and Social Inclusion, Process Improvement and Program Management Learning and Development. The Accountability Systems Project Manager will lead the design, piloting, and global deployment of the ZenDesk application to automate Mercy Corps' feedback mechanisms - Community Accountability Response Mechanism (CARM). They will develop user guides and training materials to facilitate onboarding and ensure the project stays on track—delivering within scope, on schedule, and within budget. The Accountability Systems Project Manager will also build standardized and automated processes to support the regular analysis, and presentation of The Accountability Systems Project Manager will also support the analysis, presentation and socialization of Core Humanitarian Standards (CHS) data and improvement plan and Grand Bargain Data.
