Comcast-posted 4 months ago
$46,350 - $66,350/Yr
Full-time • Entry Level
South Burlington, VT
Broadcasting and Content Providers

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

  • Demonstrates advanced knowledge of Comcast products, selling and promoting offerings to customers on-site within multi dwelling units.
  • Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.
  • Meets and exceeds sales goals including net add improvement and penetration goals as established by local market.
  • Drives customer acquisition, awareness, retention and interest in XFINITY products, bundles and offers at the property level by leveraging available programs.
  • Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical, or customer care issues.
  • Leads fast resolution of product and customer care issues across customer care, billing and technical support.
  • Develops strong working relationships with property management and leasing staff of MDU properties.
  • Calls on and visits all new build MDU properties on regular and consistent basis prior to and following occupancy.
  • Effectively utilizes Microsoft Office, Google, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Bachelor's Degree preferred, or a combination of coursework and experience, or extensive related professional experience.
  • 2-5 years of relevant work experience.
  • Strong communication skills.
  • Critical thinking and problem-solving abilities.
  • Customer-focused with strong persuasion skills.
  • Professional integrity and relationship building skills.
  • Resilience and self-motivation.
  • Technical knowledge and workplace organization.
  • Base Pay: $46,350.00
  • Total Target Compensation (Base Pay plus Targeted Commission): $66,350.00
  • Potential for significant upside above targeted earnings for those who overachieve their sales targets.
  • Best-in-class benefits to eligible employees.
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