Communications Technician

Valley Health • Winchester, VA

11d

About The Position

The Communications Technician accurately handles answer/ transfer calls for the general public, communicates directions to different facilities for general public, pages physicians/ VHS personnel as needed, enters schedules and updates for Web on call for physician practices and departments. The Communications Technician is responsible for maintaining a safe and clean work environment, and communicating in support of Valley Health values.

Requirements

• High school diploma or equivalency required
• Customer service oriented and excellent communication skills required
• Proficiency in computer and typing skills (40-50 wpm) required
• Working knowledge of Microsoft Word and Outlook required
• Ability to respond to multiple demands and use analytical

Nice To Haves

• Former hospital department/call center operator or physician office experience preferred

Responsibilities

• accurately handles answer/ transfer calls for the general public
• communicates directions to different facilities for general public
• pages physicians/ VHS personnel as needed
• enters schedules and updates for Web on call for physician practices and departments
• maintaining a safe and clean work environment
• communicating in support of Valley Health values

Benefits

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
• health savings account & flexible spending account for childcare
• life insurance
• short-term and long-term disability
• professional development
• discounts to on-campus dining

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees