Communications Strategist

City of Littleton•Littleton, CO

6d•Hybrid

About The Position

The City of Littleton is excited to announce a new opportunity for a Communications Strategist to join its talented and expanding Communications team. The Communication Strategist develops and executes comprehensive communication strategies that support the mission, programs, and initiatives of the City of Littleton, primarily supporting the Public Works Department. This position ensures clear, accurate, and timely communication between the department, city leadership, residents, media, and community partners. The Communications Strategist translates complex public works topics such as infrastructure projects, capital improvements, and environmental initiatives into accessible, engaging information for the public. There are several major, high-impact initiatives that make this an exciting time to join the Public Works Department. The projects listed below will give the Communications Strategist the opportunity to shape public understanding, build community trust, and tell compelling stories about the City’s investment in mobility, safety, and sustainability: Safer Streets Initiatives The City’s Safer Streets programs are focused on reducing traffic collisions, improving pedestrian and bicycle safety, and redesigning high-conflict corridors. The Communications Strategist will help develop public education campaigns, safety messaging, and community outreach to support these improvements. Transportation Master Plan Update A comprehensive Transportation Master Plan update will provide a citywide roadmap for mobility, accessibility, and long-term transportation investments. This role will help translate technical concepts into public-friendly content and engage residents in shaping future transportation priorities. Major Capital Projects — Including the Santa Fe and Mineral Improvement Project Several significant infrastructure projects are moving into planning and construction, including the Santa Fe and Mineral Improvement Project — one of the City’s most visible mobility and congestion-relief efforts. The selected candidate will play a central role in keeping the community informed about timelines, construction impacts, and long-term benefits through proactive communication materials, visuals, and digital updates. Climate Risk and Vulnerability Assessment The City of Littleton will be conducting a Climate Risk and Vulnerability Assessment to better understand future climate impacts and guide adaptation strategies. This initiative provides a unique opportunity to communicate science-based information, highlight community resilience efforts, and help the public understand how climate planning influences infrastructure decision This role requires a blend of strategic planning, media relations, content creation, and stakeholder engagement to promote transparency, public trust, and community understanding of municipal operations. The ideal candidate should be able to translate complex engineering, construction, and policy topics into accessible, engaging information for the public (clear, creative communicator); skillfully develop compelling narratives that highlight public works’ value, impact, and long-term community benefits (strategic storyteller); work seamlessly with engineers, project managers, contractors, city leadership, and other departments (collaborative partner); understand how to tailor messaging to diverse audiences, including residents, businesses, neighborhood groups, and commuters (community-focused); plan communications around project timelines, anticipate questions, and manage multiple high-visibility initiatives simultaneously (proactive and organized); and comfortably build content for social media, websites, email newsletters, and online engagement tools (digital engagement savvy). About the City of Littleton The City of Littleton is a vibrant community consistently recognized as one of America’s Best Small Cities, and a top destination for families. Discover some of the remarkable things Littleton has to offer at VisitLittleton.org. With its historic and lively downtown, diverse shopping and dining options, and an extensive network of parks and trails, Littleton boasts a prime location just south of Denver and a short drive to the majestic Rocky Mountains and Colorado ski country. The City of Littleton offers excellent benefits and perks to its employees. For more details, please refer to the 2026 Benefit Guide. The City of Littleton believes in attracting and retaining the best talent, and its strategies include hiring at market pay and creating career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton.

Requirements

Bachelor’s degree in communications, public relations, journalism, marketing, public administration, or a related field.
Three to five years of experience in communications, public affairs, marketing, or community engagement (experience with public works or infrastructure preferred).
Experience writing for multiple formats: web, social media, newsletters, press releases, brochures, and public meeting materials.
Familiarity with large capital project communication, construction impacts, or infrastructure-related messaging.
Understanding of crisis communication and emergency response coordination.
Experience planning and executing public outreach campaigns.
Basic graphic design, video editing, or content creation skills (Adobe Creative Suite, Canva, etc.).
Ability to translate technical engineering concepts into plain language.
Must be able to pass a pre-employment criminal background check and motor vehicle records check.

Nice To Haves

Master’s degree in communications, public administration, or a related field.
Experience working with engineering or technical staff to develop accessible messaging.
Knowledge of local government processes, public records laws, and ADA communication standards.
Knowledge and understanding of the AP style.
Bilingual or multilingual proficiency.

Responsibilities

Develop and implement communication plans for department programs, capital projects, and public initiatives.
Align messaging with citywide communication strategies, ensuring consistency across departments.
Craft clear, accessible messages to inform the public about infrastructure projects, service changes, sustainability efforts, and emergency operations.
Provide strategic advice to Public Works leadership and project managers regarding communication needs and public perception.
Serve as a departmental spokesperson and media liaison; draft press releases, media advisories, and statements.
Respond to public and media inquiries in coordination with the City’s Communications Department.
Coordinate public information during emergencies, road closures, and service disruptions.
Build and maintain strong relationships with journalists, community partners, and civic organizations.
Create content for digital and print channels, including social media, newsletters, website updates, flyers, and signage.
Develop visual and written materials to explain engineering or construction projects in plain language.
Assist in the coordination and promotion of community meetings, groundbreaking ceremonies, and public information sessions.
Oversee production of photos, videos, and graphics to enhance storytelling and public understanding.
Collaborate with engineers, planners, and project managers, and the city’s Community Engagement Manager to ensure the public has access to accurate project information.
Support stakeholder outreach and manage feedback channels to capture community input.
Develop internal communication tools to support employee engagement within the department.
Monitor public sentiment and provide recommendations for improved engagement and trust-building.
Track communication metrics, media coverage, and engagement data to assess effectiveness.
Prepare reports and presentations summarizing communication outcomes and recommendations for improvement.