Communications Staff
Santa Cruz Seaside•Santa Cruz, CA
276d
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About The Position
While providing the highest level of Guest Service, answers and directs incoming calls in a professional way through a high-volume, multiline phone system for the Santa Cruz Seaside Company and its concessionaires. Monitors and dispatches on multiple radio frequencies including: Operations and support departments. Must maintain confidentiality concerning all guest and employee interactions, conversations, and incidents. Keeps accurate records on ride operational times and updates Digital Sign. Performs various office tasks.
