Communications Specialist

Operation Restoration•New Orleans, LA

12h

About The Position

Under the direction of the Vice President People & Strategy , the Communications Specialist is responsible for oversight of all of Operation Restoration’s communications. The Communications Specialist is responsible for managing the communications team and all forms of internal and external communications content created and distributed by OR. This role will create and execute the overall communications strategy for the organization and will create and maintain communications policies and procedures.

Requirements

At least 4-6 years of experience working in communications, marketing, public relations (PR), social media management, or a related field.
2-4 years of experience in a non-profit setting or related field.
Experience managing other people in a professional setting.
Ability to effectively communicate, both orally and in writing.
Ability to work effectively, both independently and as part of a team.
Ability to work with contractors and interns.
Detail-oriented with strong organizational skills.
Strong written and interpersonal communication skills.
Ability to multi-task and problem-solve.
Be comfortable taking appropriate initiative.
Commitment to criminal justice reform.
Ability to effectively manage multiple projects with competing deadlines simultaneously
Advanced computer skills. Experience with and regular use of Microsoft Office programs and Google Workspace.
Ability to manage timelines, prioritize multiple products, and meet tight deadlines.
Degree in communications, marketing, public relations, or journalism is preferred.

Nice To Haves

Basic Adobe Suite (Premiere, Photoshop, Illustrator), Canva, Squarespace, etc. Ability to edit/support other team members with these programs as needed.
Graphic design, website design, and editing experience.
Photography and videography skills preferred.

Responsibilities

Curates and executes a strategic Communications plan and vision for Operation Restoration that continues to build the brand and expand the communications’ team reach and capacity.
Creates and implements a national and local traditional media strategy with support from Communications Coordinator
Builds and maintains media relationships and PR opportunities that are advantageous to OR.
Increases awareness of Operation Restoration’s mission and services.
Develops a strategy for social media channels (Twitter, Facebook, Instagram, LinkedIn, TikTok, etc.)
Works with the Digital Communications Coordinator to analyze social media analytics and adjust strategy accordingly.
Maintains historical knowledge and origin story of OR, crafts the story of OR and how it is shared by staff, board, etc., maintaining a positive and accurate reputation of the organization.
Responsible for the final approval of any brand-related changes or updates.
Collaborates with Operation Restoration staff to build content, share information, and highlight organizational programs.
Hires, trains, and supervises the Communications team members.
Completes performance reviews, coach, and provide constructive feedback to team members. Sets realistic goals and expectations for the Communications team.
Develops plans for long-form media such as podcasts, YouTube videos, etc.
Creates timelines, policies, and procedures pertaining to the approval and production of all content and collateral (program pages, fact sheets, videos, graphics, websites etc.)
Ultimate reviewer and approver of deliverables from the Communications team including press releases, newsletters, social media posts, etc.
Manages all internal communications including but not limited to staff announcements, memos, updates, etc.
Collaborates with the Donor Cultivation Specialist to understand fundraising events and campaign project needs, and manages the execution of them among the Communications team.
Collaborates with Senior Advisor of Operational Culture to inform onboarding information regarding how staff communicate and tell stories about OR.
Performs miscellaneous job-related duties, as assigned.