Communications Specialist
About The Position
We’re looking for a Communications Specialist who understands that how something is communicated matters just as much as what is said. This role supports: Event communications & marketing (ongoing + ad-hoc) Corporate communications Internal staff communications External communications to providers There is strong structure already in place, so you’ll be able to get up to speed quickly. What we’re looking for is someone who brings judgment, creativity, and problem-solving to adapt messaging based on audience, tone, and intent. If you’re energized by complexity, fast timelines, and meaningful work in healthcare, this role is for you.
Requirements
- Strong experience in corporate or organizational communications
- Excellent writing and editing skills with a sharp eye for tone, clarity, and audience
- Ability to adapt messaging for different stakeholders (staff, providers, clients, leadership)
- Comfort working in a fast-paced environment with shifting priorities
- Experience with different email platforms and SMS best practices (segmentation, timing, deliverability)
- Sound judgment when handling sensitive or high-stakes communications
- Thoughtful, intentional communicator
- Organized, accountable, and proactive
- Comfortable receiving feedback and iterating quickly
- Calm under pressure and confident owning your work
- Collaborative and team-oriented
- Energized by meaningful work that supports access to mental health care
- Demonstrated experience in corporate or organizational communications, including message development, writing, and editing.
- Strong understanding of how tone, audience, and intent influence communication effectiveness.
- Working knowledge of email and SMS best practices, including segmentation, subscription management, and deliverability. Deep understanding of different email platforms (MailChimp, Zoho, Outlook, etc)
- Ability to produce high-quality communications quickly in fast-moving or high-stakes situations.
- Thrives in a culture that values trust, feedback, accountability, and continuous improvement.
Nice To Haves
- Familiarity with healthcare or regulated environments is a plus (not required)
- Compliance Awareness: Familiarity with regulatory, compliance, or governance considerations related to mass communications (healthcare experience a plus).
Responsibilities
- Plan and execute communications for events, seminars, town halls, newsletters, and company announcements
- Own end-to-end event communications (promotion, reminders, follow-ups) to drive sign-ups and attendance
- Create clear, engaging written communications across email, SMS, newsletters, and internal updates
- Support executive and leadership communications as needed
- Maintain and evolve a centralized communications resource library
- Partner cross-functionally with Marketing, Operations, Recruiting, and Leadership
- Help drive employee engagement initiatives, including recognition and internal campaigns
- Create and distribute monthly provider newsletters
- Track engagement and effectiveness of communications and continuously improve over time
Benefits
- 75% employer covered Health, Dental & Vision benefits plan
- 401(k) savings plan with employer matching upon eligibility
- 8 paid holidays
- 15 PTO days accrued annually
- Professional and career development opportunities
- Compensation evaluated with opportunities for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
