Communications Specialist - Philanthropy

Mary Free Bed Rehabilitation Hospital • Grand Rapids, MI

19d

About The Position

Communications Specialist - Philanthropy Summary Do you love telling stories that move people to action? Are you energized by creating campaigns that inspire generosity and deepen connection? This is a unique opportunity to share the powerful stories and life-changing impact of Mary Free Bed - across Grand Rapids, our partner sites, and beyond. The Foundation Team’s Communications Specialist brings our mission to life through clear, compelling, and strategic storytelling. This role leads donor-centered communications across fundraising campaigns, digital channels, print materials, and stewardship initiatives - transforming outcomes into meaningful stories of impact that connect generosity to purpose. We’re seeking a creative and proactive communicator who thrives in a fast-paced environment, enjoys managing projects from concept to completion, and understands that great storytelling builds lasting relationships. In this role, you will play a vital part in helping donors see, feel, and understand the difference their support makes every day.

Requirements

• Bachelor’s degree in Communications, Marketing, Journalism, English, or related field (or equivalent experience).
• At least 2 years of experience in communications, marketing, development communications or a related field.
• Exceptional writing and editing skills.
• Experience with digital platforms (email marketing, social media, web content management).
• Strong project management and organizational skills.

Nice To Haves

• Experience in a healthcare, hospital, or complex mission-driven organization.
• Experience in nonprofit or mission-driven work preferred.
• Scaling and growing communications campaigns that directly result in fundraising
• Experience supporting quality-of-life, patient experience, child and family services, or community-based programs.

Responsibilities

• Donor Communications Strategy Develops and implements a comprehensive donor communications strategy aligned with organizational and fundraising goals. Ensures a consistent voice, tone, and messaging across all donor-facing communications. Translates program outcomes, data, and clinical impact into compelling stories that resonate with donors and stakeholders.
• Campaign Communications Leads communications planning and execution for fundraising campaigns, including annual giving, special appeals, digital and print newsletters, and capital or priority initiatives. Creates campaign messaging, timelines, and content plans in collaboration with Foundation and program teams. Produces campaign assets such as emails, landing pages, letters, scripts, and visual content.
• Digital Communications Manages and produces donor-facing digital content, including email marketing and fundraising-related social media. Supports digital storytelling through video, photography, and written narratives. Tracks and analyzes engagement metrics to inform, refine, and improve communication strategies.
• Web & Print Communications Improves, creates, maintains, and updates donor- and impact-related web content to drive engagement and action. Produces print materials including brochures, reports, one-pagers, and stewardship pieces. Ensures all communications adhere to brand standards and reflect the organization’s voice and values.
• Stewardship & Impact Materials Creates donor stewardship materials such as thank-you communications, impact reports, and recognition pieces. Develops donor newsletters and special initiative materials that highlight progress, outcomes, and community benefit. Collaborates with program teams to gather stories, photos, and testimonials that demonstrate mission impact.
• Project Management Manages multiple communications projects simultaneously while meeting deadlines and maintaining quality. Builds project timelines, coordinates with internal partners, and keeps work progressing efficiently. Serves as a central point of contact for donor communications requests and priorities.
• Customer Service Responsibilities Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
• Responsibilities in Quality Improvement Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level