Communications Specialist II-Health

Medical University of South Carolina • Columbia, SC

117d

About The Position

The Communications Specialist II coordinates telecommunications services for an assigned geographic area of the state or performs advanced operator functions supporting the state's central telephone switchboard operation. Supervises and assists attendants in the proper handling of telephone calls. Maintains directory assistance listings. Answers service-related calls for the operations center. Resolves system problems by phone or places service orders for subsequent repairs. Coordinates telecommunications services within the assigned area. Serves as liaison with vendor and agency coordinators to ensure efficient service. Reviews and verifies monthly charges; determines departmental costs.

Requirements

• High School Degree or Equivalent.
• 1 year of relevant work experience.

Responsibilities

• Coordinate telecommunications services for an assigned geographic area.
• Perform advanced operator functions supporting the state's central telephone switchboard operation.
• Supervise and assist attendants in the proper handling of telephone calls.
• Maintain directory assistance listings.
• Answer service-related calls for the operations center.
• Resolve system problems by phone or place service orders for subsequent repairs.
• Serve as liaison with vendor and agency coordinators to ensure efficient service.
• Review and verify monthly charges; determine departmental costs.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees