Communications Specialist, Delivery

AmazonArlington, VA

About The Position

Amazon is looking for a Communications Specialist to join its Stores Communications team supporting Delivery. This role, which can be based in Arlington, VA or Seattle, WA, will drive proactive storytelling and strategic communications support of Amazon’s fast delivery speed programs. This role will serve as a key connector between national narratives and local execution—guiding market-level storytelling for new delivery launches, fast delivery offerings, and customer experience innovations. The ideal candidate is strong at building repeatable playbooks, managing local media engagement, and translating national priorities into locally relevant, high-impact moments.

Requirements

  • 5+ years of recent professional communications or public relations experience
  • Bachelor's degree

Nice To Haves

  • Excellent written and verbal communications skills.
  • Experience with local/regional media programs.
  • Experience developing scalable communications playbooks or toolkits.
  • Ability to drive progress and earn trust while working across multiple teams.
  • Experience working directly with media.
  • Ability to operate independently while coordinating across multiple teams and stakeholders.
  • Solid judgment, particularly in narrow time frames.
  • Highly organized with the ability to manage multiple launches and timelines simultaneously

Responsibilities

  • Lead and execute local media strategies to support Amazon’s fast delivery speeds programs and launches.
  • Develop and scale playbooks for local communications across delivery programs, ensuring consistency while enabling market-specific storytelling.
  • Drive local media engagement for key initiatives, including new site launches, service expansions, and delivery innovations.
  • Plan and execute local media events, tours, and experiential moments that showcase Amazon’s delivery network and customer benefits.
  • Translate national campaigns into locally relevant narratives that resonate with regional media and communities.
  • Partner closely with business, operations, and Comms teams to align on launch timelines, messaging, and execution.
  • Write and execute communications plans.
  • Develop and write press releases, media pitches, and owned channel content.
  • Build relationships with reporters from key media outlets.
  • Manage reactive media inquiries and issues with a focus on local and community impacts.
  • Write, develop, and manage approvals for communications and external messaging dealing with sensitive and timely topics.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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