Communications Senior Associate

JPMorgan Chase & Co. • Columbus, OH

5d

About The Position

Are you passionate about communications, technology, and innovation? Join us as
a Communications Senior Associate and play a key role in delivering impactful
messaging and strategic communications for Technology leaders. We value
creative, detail-oriented professionals who thrive in fast-paced environments,
excel at writing, and enjoy collaborating across teams.

As a Communications Senior Associate in our Technology team, you will provide
direct communications support and act as a trusted advisor to one or more Heads
of Technology. You will create and deliver strategic communications plans,
develop targeted messaging, and organize key employee and leadership meetings.
You will work closely with cross-functional teams to support business objectives
and foster employee engagement.

Requirements

• Bachelor’s degree in Communications, Marketing, Journalism, or related field
• Minimum 3 years of internal and corporate communications experience, including hands-on writing, editing, project management, and presentation building
• Demonstrated success developing executive-level messages and providing communications counsel to senior management
• Strong writing, editing, and proofreading skills, with the ability to communicate effectively at all levels
• Strong project management skills, with the ability to organize, prioritize, and coordinate multiple projects
• Self-motivated team player, able to manage multiple projects simultaneously
• High level of independence, energy, and integrity; demonstrates respect for diverse opinions and styles
• Ability to handle sensitive and confidential matters with sound judgment
• Interest in working in fast-paced, matrixed environments
• Must provide writing samples and complete a written test as part of the application process

Nice To Haves

• Experience in technology or financial services
• Experience working in multinational organizations
• Commitment to accuracy and compliance
• Proven ability to drive process improvements
• Demonstrated leadership in employee engagement or communications strategy
• Familiarity with digital content creation and distribution platforms
• Expertise in Word, Excel, and PowerPoint; additional software skills (Adobe, Acrobat Professional, Photoshop, HTML)

Responsibilities

• Provide direct communications support and act as a trusted advisor to Technology leaders, creating and delivering strategic communications plans
• Write targeted communications including executive messages, business updates, technology success stories, people-related communications, and organization announcements
• Develop and deliver content and messaging for employees via intranet, email, collateral, video, talking points, articles, blogs, town halls, and social media
• Organize key employee and senior leadership meetings, including town halls, offsites, small group sessions, and site visits
• Prepare and send targeted emails and surveys
• Identify and track key performance metrics to report on results
• Collaborate with cross-functional teams to ensure messaging aligns with business objectives
• Manage multiple projects simultaneously, prioritizing and coordinating against tight deadlines
• Maintain confidentiality and exercise sound judgment in handling sensitive matters
• Demonstrate flexibility to work outside of normal business hours as needed

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees