Communications Representative, Marshall Medical Centers South, Call Center, PRN, Shift Varies

Huntsville Hospital Health System • Boaz, AL

1d • Onsite

About The Position

This position requires continuous auditory and visual attention to PBX and Nurse Call. The primary responsibility of the communications representative is to answer, screen and process all nurse call and PBX calls from patients, staff and the general public and dispatch, page or transfer in a prompt, accurate and courteous manner to the appropriate party or department. This position also provides administrative support for the marketing department as dictated by ongoing marketing communication plans and internal / departmental responsibilities.

Requirements

• High school graduate or equivalent.
• 2-3 years experience in switchboard operation and/or customer service
• Basic computer skills
• Typing

Responsibilities

• Answer, screen and process all nurse call and PBX calls from patients, staff and the general public
• Dispatch, page or transfer calls in a prompt, accurate and courteous manner
• Provide administrative support for the marketing department

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees