Communications Rep, Athens-Limestone, FT-1st Shift

HH Health System • Athens, AL

1d

About The Position

Overview Answers telephones, greeting all callers in a professional manner. Listens to requests from patients or customers and accurately dispatches requests and information to the appropriate persons. Accurately communicates and dispatches Emergency Codes. Promptly and accurately initiates offline procedures when indicated. Responsibilities include maintaining equipment, activity logs and checklists. Answers multiple incoming telephone lines to the hospital switchboard. Obtains necessary information and transfers calls to correct department or patient room extension. Provides information to callers as appropriate.

Requirements

• High School Diploma or GED required.

Responsibilities

• Answers telephones, greeting all callers in a professional manner.
• Listens to requests from patients or customers and accurately dispatches requests and information to the appropriate persons.
• Accurately communicates and dispatches Emergency Codes.
• Promptly and accurately initiates offline procedures when indicated.
• Responsibilities include maintaining equipment, activity logs and checklists.
• Answers multiple incoming telephone lines to the hospital switchboard.
• Obtains necessary information and transfers calls to correct department or patient room extension.
• Provides information to callers as appropriate.

Benefits

• We are committed to providing competitive benefits.
• Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED