Communications & Public Relations Manager

Headquarters • Fairfield, NJ

1d • $81,000 - $122,000

About The Position

When you join Kyocera Document Solutions America, Inc., you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being.” Through this Philosophy, our employees are passionate about providing best-in-class customer service through efficiency, accountability and a sense of urgency, all while putting knowledge to work to drive change. In addition, we’re a Great Place to Work, and we really mean it. Kyocera Document Solutions America, Inc. was officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with. As the Communications & Public Relations Manager, you will play an important role in supporting the development and execution of KDA’s communications strategy, with a strong focus on business communications, including dealer and channel communications, corporate messaging, product communications, public relations, and social media. This role is responsible for creating and managing content for internal and external audiences, supporting communications to dealers and other key stakeholders, managing agency and media relationships, and helping strengthen KDA’s visibility and reputation in the market. The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Requirements

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing or related field, or equivalent relevant experience.
• Minimum of 3 years of experience in corporate communications, public relations, social media or a related field.
• Proven experience writing and editing a wide range of communications materials.
• Experience working with PR agencies, media outreach and public relations programs.
• Proficient in Microsoft Office applications.
• Strong oral and written communication skills in English.
• Strong organizational and project management skills with the ability to manage multiple projects simultaneously and meet deadlines.
• Ability to work independently on established objectives with limited supervision.
• Ability to interact and communicate effectively with a wide range of internal and external stakeholders, including leadership.

Nice To Haves

• Bilingual Spanish (written) is a plus
• Visual Design and Brand experience is a plus
• Experience in a business-to-business, technology driven company

Responsibilities

• Develop and implement communications and public relations strategies that support business priorities and organizational goals.
• Create, edit and manage communications materials including press releases, media pitches, talking points, Q&A documents, newsletters, executive messaging, product announcements and related collateral.
• Partner with internal stakeholders across marketing, sales, HR and executive leadership to develop communication plans for launches, announcements, events and other key initiatives.
• Manage relationships with PR agencies, media contacts, influencers, analysts and other external partners to help drive positive visibility for the organization.
• Identify and pursue media opportunities, story placements, speaking opportunities and thought leadership initiatives at local, national and industry levels.
• Prepare detailed media activity reports and regularly assess the performance of PR and communications efforts.
• Support media inquiries and help coordinate timely, accurate and professional responses to communication-related issues.
• Represent the organization at events, trade shows, media briefings and press opportunities as needed.
• Monitor news, industry developments and competitor communications to identify risks, trends and opportunities.
• Collaborate with other marketing teams to ensure alignment of communication strategies and messaging across initiatives.
• Support crisis communications and sensitive issue management, as needed, in partnership with leadership and key stakeholders.
• Act as the primary subject matter expert to direct Marketing Agency activities on social media platforms.
• Develop and implement a social media strategy and action plan, coordinating with departments across the Company to ensure its effectiveness and encourage adoption of social media as a communications channel.
• Create content for the social media program, leveraging platforms such as LinkedIn, YouTube, Facebook, X and others to maximize end-user, dealer and industry communications.
• Monitor, report and analyze social media performance, present findings internally and evolve strategy accordingly.
• Manage Kyocera’s presence across social networking sites, relevant blogs and social applications as needed.
• Serve as an advocate for the Company on social media, engaging in discussions and answering questions when appropriate.
• Monitor relevant social media tools, trends and applications.
• Lead and coordinate a growing network of contributors, agencies and stakeholders involved in communications and PR initiatives.
• Work with different marketing departments to generate new ideas and communications strategies.
• Help define key performance indicators for communications channels and campaigns and track results against established objectives.
• Provide guidance and support to internal teams on communications best practices, messaging consistency and content readiness.

Benefits

• We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level