Communications Operator

Uhs • Washington, DC

305d • $17 - $25

About The Position

Cedar Hill Regional Medical Center - Opening in 2025! When open in early 2025, Cedar Hill Regional Medical Center GW Health will be the first new full-service hospital in Washington, DC in more than 20 years, integrating clinical care with existing community providers, Federally Qualified Health Centers (FQHC's), The George Washington University Hospital, and our Urgent Care Center in Ward 8. This integrated delivery system will establish a robust network of care for all District residents, but more importantly, it will ensure residents of Wards 7 and 8 have access to high quality care in their community. This full-service hospital will include 136 beds (with the ability to expand to 184 beds), a verified trauma center, adult and pediatric emergency departments, maternal health and newborn delivery, an ambulatory pavilion for clinic visits and other outpatient services, a 500-car garage and a helipad for emergency transport. We are seeking a Communications Operator (Part Time). Our ideal candidate will demonstrate the knowledge and skills necessary to provide excellent customer service to patients, the public, and hospital staff that may need assistance with connecting to a specific department or person via telephone. The Telephone Operator is responsible for accurately transferring offsite and in-house calls, updating PBX directories, and other duties as assigned.

Requirements

• High School degree or equivalent.
• Prior experience as a Call Center operator preferred.
• Effective communications skills both verbal and written.
• Able to speak and write English fluently.
• Basic computer and keyboard skills.
• Ability to multi-task.
• Good interpersonal skills.

Responsibilities

• Provide excellent customer service to patients, the public, and hospital staff.
• Accurately transfer offsite and in-house calls.
• Update PBX directories.
• Perform other duties as assigned.

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED