Communications Operator
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About The Position
This is a non-sworn position. This position receives and processes 9-1-1 emergency and non-emergency calls through various methods. Must receive, evaluate, dispatch and process requests for service in a courteous, accurate and efficient manner sometimes without supervision, especially in emergency situations. Responsible for dispatching multiple departments associated with in Lubbock County, seven (7) surrounding jurisdictions and eleven (11) volunteer fire departments. Must be able to, simultaneously, operate multiple software systems and radio channels. Queries and enters information from Texas Crime Information Center (TCIC) and National Crime Information Center (NCIC). Ability to work various day and night time shifts, including weekends, holidays, and mandatory overtime.
