Communications Operator- Access Management, Full-Time, Bridgeton

Inspira Health • Bridgeton, NJ

10d • Onsite

About The Position

The Communications Operator provides front-line hospital switchboard support for
Inspira Health, ensuring accurate call handling, emergency code notifications,
and paging operations. This role is responsible for responding to high-volume
calls, monitoring alarms, and coordinating with appropriate departments during
routine and emergency events. Operators must maintain confidentiality,
demonstrate strong customer service, and adhere to established communication
protocols. Communications Operators must be able to work all shifts.

Requirements

• High School Diploma or GED equivalent required.
• Min 1-2 years Call Center, medical office or similar customer service experience preferred.
• Ability to communicate effectively on the telephone.
• Ability to relate to people with diverse educational, socioeconomic, and ethnic backgrounds.
• Ability to handle a high volume, call center environment, ability to multi-task.
• Ability to exercise good judgment to handle calls appropriately.
• Ability to demonstrate good customer service.

Nice To Haves

• Medical terminology a plus.
• Bi-Lingual Spanish a plus.

Responsibilities

• accurate call handling
• emergency code notifications
• paging operations
• responding to high-volume calls
• monitoring alarms
• coordinating with appropriate departments during routine and emergency events
• maintain confidentiality
• demonstrate strong customer service
• adhere to established communication protocols

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees