Communications Operator - Summit Medical Center

American Addiction Centers

97d • $18 - $27

About The Position

The position involves operating various systems to support and coordinate call handling and placement, paging, alarm, and emergency condition responses. The role requires responding to and operating multi-function work stations, paging systems (overhead and pocket pager), emergency hotline, and alarm devices to answer, connect, and direct calls to appropriate locations, facilitating hospital response to emergency situations. The individual will provide an expeditious communication link between in-house and on-call personnel, patients, and caregivers in routine, urgent, and emergent medical and non-medical conditions, utilizing information binders, on-call schedules, personnel lists, hospital safety procedures, and relevant department policies and procedures. Additionally, the role includes arranging for the repair of pocket pagers, patient room telephones, and special needs patient telephones, while maintaining current knowledge of department and Medical Center policies and procedures, and attending relevant meetings.

Requirements

• High School Graduate
• Excellent verbal communication skills
• Flexibility to work weekends and holidays
• Ability to work a variety of shifts

Responsibilities

• Operate various systems to support call handling and placement.
• Respond to and operate multi-function work stations and paging systems.
• Facilitate hospital response to emergency situations.
• Provide communication links between personnel, patients, and caregivers.
• Maintain knowledge of department policies and procedures.
• Arrange for repairs of communication devices.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match
• Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees