Communications Operations Lead/Chief of Staff

Adobe•San Jose, CA

About The Position

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Operations Lead / Chief of Staff Based in the Bay Area Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Adobe’s communications team tells the stories that define Adobe's impact, builds trust with global audiences and advances our company's reputation with clarity, creativity and purpose. This fast-paced, highly visible team is responsible for communications centered around business and financial performance, executive speaking, public affairs, Adobe's enterprise business, crisis and public affairs. We are a thoughtful and nimble team of expert communicators who are passionate about storytelling. To keep our team coordinated and operating at scale we are looking for a operational lead who brings strong operational discipline, program rigor, and eye for systems that help teams move faster and smarter. This role is responsible for the day-to-day and long-range operational backbone across Corporate, Public Affairs, Enterprise and Executive Communications. We are looking for someone who understands the rhythm of news cycles, the complexity of stakeholder management and the operational systems required for a communications function to run with precision.

Requirements

10+ years in operations , Chief of Staff roles, program management, or organizational design, preferably within communications, marketing, or high-growth tech environments.
A systems thinker with experience building processes from zero to one.
Exceptional project management and prioritization skills; you simplify complexity.
Comfort with ambiguity and ability to bring clarity where none exists.
Experience on a communications team.
Inherent curiosity, hungry for an exciting opportunity on a fun, collaborative team.
Proven track record of improving operational efficiency and team cohesion.
Ability to juggle simultaneous workstreams while maintaining calm and focus.

Responsibilities

Operational Systems & Infrastructure Build and implement foundational operational systems across the organization (e.g., project intake, resource planning, editorial calendars, prioritization frameworks).
Lead operational rhythms tailored to communications work: announcement calendars, briefing documents, media review pipeline, issues tracking, workflows.
Standardize workflows across teams (PR, internal comms, executive comms, social, etc.) to reduce friction and improve collaboration.
Identify operational gaps and inefficiencies; design solutions that are scalable, repeatable, and measurable.
Planning & Prioritization Manage planning and budget cycles in partnerships with teams across Adobe & outside agencies with an understanding of how comms teams resource and spend.
Manage cross-team projects, ensuring clarity on owners, timelines, deliverables, and interdependencies.
Streamline information flow so teams can operate with transparency and efficiency.
Team Enablement & Culture Improve onboarding, documentation, and knowledge management across the org.
Help develop team norms, communication patterns, and operating principles.
Support morale and team culture by creating space for creativity, collaboration, and recognition.