Communications Officer

Jackson County Sheriff's Office • Black River Falls, WI

416d

About The Position

The Communications Officer at the Jackson County Sheriff's Office is responsible for managing emergency communications, dispatching public safety personnel, and providing information to callers. This role requires effective multitasking and clear communication under pressure, ensuring the safety and efficiency of public safety operations.

Requirements

• Ability to listen to multiple conversations at the same time.
• Strong voice quality for clear communication.
• Experience in operating communication equipment and monitoring its operation.
• Ability to perform clerical support services effectively.

Responsibilities

• Answer calls by radio and telephone and dispatch public safety personnel as required.
• Provide information to callers and public safety responders.
• Listen to radio communications and respond with clarity.
• Log calls and actions taken in accordance with prescribed procedures.
• Operate high-speed electronic teletype with either printer or CRT readout.
• Ascertain the nature of calls to ensure correct information is provided.
• Operate all equipment and monitor its operation to assure proper functioning.
• Make out reports as prescribed by established procedure.
• Perform clerical support services, such as filing and searching files through data processing equipment.
• Perform multiple tasks simultaneously while dealing courteously with the public and public safety personnel.

What This Job Offers

• Job Type: Full-time
• Industry: Justice, Public Order, and Safety Activities
• Education Level: No Education Listed