Communications Officer:PW:92:T2

Citrus County Sheriff's Office • Inverness, FL

393d • $41,725 - $41,725

About The Position

The Communications Officer at Citrus County Sheriff's Office is responsible for receiving and managing emergency and non-emergency phone calls, dispatching appropriate personnel, and ensuring effective communication during critical situations. This role is essential for maintaining public safety and requires the ability to prioritize calls, provide assistance, and operate various communication systems and equipment.

Requirements

• High school Diploma, GED, or Equivalent certification of competency.
• Proficiency in keyboarding equivalent to 25 wpm.
• Ability to handle multiple tasks simultaneously.
• Ability to operate communications related equipment/computers.
• Working knowledge of codes, signals and plain talk.

Responsibilities

• Receives emergency and non-emergency phone calls, determines the nature of the call, and obtains and transfers pertinent information to the appropriate personnel or agency.
• Differentiates between emergency and non-emergency calls and prioritizes calls for service.
• Intakes caller information and provides assistance to the caller.
• Dispatches law enforcement, EMS, and fire personnel when necessary.
• Provides appropriate resource materials in a timely manner.
• Utilizes emergency procedures to ensure officer safety.
• Utilizes the Medical Priority Dispatch System, the Police Priority Dispatch System, and the Fire Priority Dispatch System.
• Maintains required certifications (i.e. FCIC, PST, and CPR) and the LAED standards for Continuing Dispatch Education.
• Accurately tracks, monitors, and documents all unit's activities.
• Requests and/or responds to other agencies for assistance.
• Operates the FCICII/NCIC computer and/or CAD Open Query to mandated standards.
• Performs radio tests and notifications.
• Informs superiors and staff of events, activities and critical issues.
• Completes all assignments as directed.

Benefits

• Starting pay rate of $20.06 per hour
• Full-time employment with 12-hour rotating shifts
• Opportunity for training and certification in public safety telecommunications

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED