Communications Officer - 911 Dispatcher (Sheriff's Office)
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About The Position
Walworth County Sheriff's Office is seeking applications for our Communications Officer positions. Hiring preference will be given to candidates that possess prior experience in a medium to large multi-jurisdictional and multi-discipline public safety communications center. Candidates without prior experience will be considered as openings in our training program will accommodate such hires. Communications Officers (aka 911 Dispatchers / Telecommunicators) are non-sworn, civilian professionals who work within Walworth County Sheriff's Office as key members of the public safety team. Our Communications Officers are a dynamic team, working in a fast-paced environment where success is defined by public and responder safety. If you're passionate about public safety and helping those in need, we need dedicated professionals to join our team and make an impact on our community. Successful candidates for this position are dedicated to the service and wellbeing of the community and its citizens. The work of the Communications Officer is often interesting, exciting, and can be very rewarding. With the good, there are also aspects of this job that are not for everyone. Callers may be hysterical, intoxicated, irrational, confused, or nearly impossible to understand. Some may be suicidal, while others may be screaming or directing obscene language at you. Calls can involve violent crimes which are in progress, and you may have to make quick decisions while one or more person's safety may be at stake. The work environment can be rapid paced and high stressed, lacks consistency, and may be outside of your span of control. Employees may be subjected to harsh criticism.
