Communications Network Manager

General Dynamics Information Technology

108d • $94,350 - $127,650

About The Position

Transform technology into opportunity as a Site/Network - Manager on Duty with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Site/Network Manager, you will help ensure today is safe and tomorrow is smarter. Our work depends on Site/Network Manager joining our team to manage and lead our 7/24/365 personnel supporting Air Defense Communication Services (ADCS) program at the Tyndall AFB, Panama City, Florida. The schedule for this position is for Day Shift. Due to the nature of work this role entails, the employee must report full-time onsite and will be considered on a case-by-case basis for temporary telecommuting.

Requirements

• 9+ years of related experience.
• Secret Clearance.
• DoD 8570 IAT II Certification Preferred.
• DoD 8570 IAM II Certification Preferred.
• BA/BS and 5+ years of related experience.

Nice To Haves

• A solid enterprise IT, cyber, and project/task management background and experience.
• Proven ability to communicate with Government/military personnel at all levels.
• Experience in DoD IT enterprise; understanding of DoD IT directives and guidelines.
• Business relationship management skills.
• Experience training, creating training materials.
• Experience in data centers and NOCs.
• Responsiveness to all levels of military and diverse customer base.

Responsibilities

• Guide and lead team members to deliver products and services that meet or exceed customer requirements.
• Ensure the Tyndall ADCS transport segment of the network is being monitored, maintained, and is operating as designed.
• Manage and train resources to ensure quality and consistency of service to customers.
• Assist with the sustainment of cybersecurity program to ensure compliance with all applicable regulations, instructions, plans, policies, procedures from the DoD RMF and NIST SP 800-53 and FIPS security controls.
• Maintain complete and accurate customer correspondence data.
• Assist in making operational decisions as required.
• Monitor and assign Trouble tickets and ensure tickets are being resolved within a reasonable amount of time.
• Create Standard Operating Procedures (SOPs) and Shift Reports.
• Handle all escalations.
• Schedule authorized outages to implement proposed solutions.
• Assist in analyzing and monitoring network topologies.
• Provide technical support and troubleshooting of routers and switches.
• May work odd hours to support facility maintenance actions to minimize customer impact.
• Other duties as assigned.

Benefits

• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.
• Paid vacation and holidays.
• Paid parental, military, bereavement and jury duty leave.
• Short and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees