Communications Manager

RICARES•Providence, RI

About The Position

The Communications Manager serves as the strategic voice of the organization, developing and implementing comprehensive communications strategies that amplify our mission, engage stakeholders, and advance recovery-friendly policies and programs throughout Rhode Island. This role requires a creative storyteller who can translate complex recovery concepts into compelling narratives across multiple platforms. The ideal candidate combines strategic thinking with hands-on execution to build brand awareness, strengthen community engagement, and support our advocacy, housing, workforce development, and member engagement efforts.

Requirements

Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or related field
3-5 years of professional communications experience, preferably in nonprofit, healthcare, or social services sectors
Exceptional writing, editing, and proofreading skills with ability to adapt tone and style for different audiences
Graphic design skills and proficiency with design software (Canva, Adobe Creative Suite, or similar)
Experience with social media management and content creation across multiple platforms
Website content management experience (WordPress or similar CMS)
Email marketing platform experience (Mailchimp, Constant Contact, or similar)
Project management skills and ability to manage multiple priorities simultaneously
Strong interpersonal skills and ability to collaborate across teams
Understanding of AP Style and communications best practices
Proficiency in Microsoft Office Suite
Data analytics and reporting capabilities
Ability to work independently and take initiative
Must be able to perform physical tasks including lifting, bending, and standing for extended periods
Valid driver's license and reliable transportation required for travel between locations/sites
Schedule may include evening and weekend hours to support special events, programs, and organizational needs

Nice To Haves

Master's degree in Communications, Marketing, or related field
Lived experience in recovery or family experience with recovery (highly valued)
Certified Peer Recovery Specialist (CPRS) credential, Recovery Coach Professional designation or equivalent
Video production and editing skills
Knowledge of addiction recovery processes and recovery-oriented language
Experience in behavioral health, public health, or advocacy communications
Bilingual capabilities (Spanish or other languages reflecting Rhode Island communities)

Responsibilities

Develop and implement comprehensive communications strategies aligned with organizational goals and program priorities
Maintain consistent brand voice, messaging, and visual identity across all communications channels
Create and manage annual communications calendar coordinating campaigns, events, and program launches
Monitor communications effectiveness and adjust strategies based on data and feedback
Protect and enhance organizational reputation through strategic messaging
Write, edit, and produce high-quality content including newsletters, blog posts, annual reports, fact sheets, and program materials
Develop compelling storytelling content featuring recovery journeys, program impacts, and organizational achievements
Create engaging social media content and manage organizational presence across platforms (Facebook, Instagram, LinkedIn, Twitter/X)
Design graphics, infographics, and visual content using design software (Canva, Adobe Creative Suite, or similar)
Produce video content including filming, editing, and production for social media, website, and events
Maintain and update organizational website with current, accessible content
Develop email marketing campaigns and manage email distribution systems (Mailchimp)
Partner with Recovery Housing program to develop materials about NARR certification, resident resources, and housing opportunities
Support Workforce Development initiatives with recruitment materials, intern stories, and program promotion
Collaborate with Member Engagement team on newsletters, member spotlights, and engagement campaigns
Assist Recovery Advocates with policy briefs, legislative alerts, and advocacy communications
Create marketing materials for Special Events including Rally4Recovery, Legislative Days, and Recovery Month activities
Develop communications for volunteer recruitment, recognition, and engagement
Develop targeted communications for diverse stakeholder groups including funders, partners, policymakers, and community members
Create donor communications, impact reports, and stewardship materials
Manage stakeholder databases and communication lists
Track and analyze communications metrics including website analytics, social media engagement, email open rates, and media impressions
Prepare regular communications reports for leadership and board
Conduct communications audits and assess effectiveness
Use data to inform strategy adjustments and improvements
Monitor trends in recovery communications and digital engagement