Communications Manager

Save the Sound, Inc.•New Haven, CT

2d•$60,000 - $69,000•Hybrid

About The Position

The Communications Manager helps lead the team responsible for meeting the public communications needs of the organization through high-quality, consistent, and engaging written and visual communications. The Communications Manager reports to the Director of Communications & Marketing and collaborates with the Digital Projects Manager, several Communications Specialists, and a range of subject matter experts. This is a full-time, hybrid position based in New Haven, CT.

Requirements

Strong organizational skills, attention to detail, and excellent judgment
Initiative, independence, and a drive to problem-solve
Ability to form positive working relationships with multiple teams
Demonstrated success handling multiple concurrent projects and working as part of a team in a nonprofit, small business, academic, or similar setting
Excellent writing ability in both formal and casual voices, and strong proofreading skills
Ability to effectively interpret legal, policy, and scientific topics, in coordination with our in-house experts, for a broad audience without losing nuance
Understanding of marketing principles and ability to develop messaging angles for priority audiences
Ability to communicate authentically about the natural world and successfully communicate the urgency of environmental action
Foundational skills in Microsoft Office Word, Excel, Outlook, and PowerPoint
Experience with or ability to quickly learn CRM/email marketing platforms
Analytical skills
Ability to travel (avg. 2/month) within Connecticut and coastal New York, occasionally to sites not served by public transit
4 years relevant work experience, or a relevant degree + 2 years relevant work experience

Nice To Haves

Experience in any/all of the following:
press relations
working with coalitions
event planning and production
legislative, regulatory, and/or legal processes
graphic design, photography, videography, and/or video editing
using data to improve processes and inform decisions
Skills with of any/all of the following programs used by the Save the Sound communications team, or similar programs:
Microsoft Office 365 SharePoint and Teams
com
Adobe Creative Suite, especially lnDesign, Photoshop, and Premiere
Canva
WordPress web content management
Blackbaud Luminate Online email marketing
Quorum grassroots action
Meltwater media relations management
Meltwater Engage social media management
Canto digital asset management
GA4/Google Analytics
PowerBI
Social media and marketing strategy development; proficiency with major and emerging social media platforms; demonstrated creativity in showcasing work and engaging followers for an organization/business

Responsibilities

Email newsletter – Lead coordination, editing, and set-up of Save the Sound’s biweekly email digest to supporters.
Software – Develop proficiency in major platforms used by the communications team and serve as a team resource.
Manage team SharePoint portal.
Become team expert in Blackbaud’s Luminate Online email marketing tool.
Assist with team adoption of Monday.com project management tool as part of org-wide adoption (beginning spring 2026).
Lead team’s adoption of a digital asset management tool to store and organize photos (goal: fall/winter 2026).
Lead team’s adoption of a social media management tool (goal: 2027).
Scheduling – Assist Communications & Marketing Director in preparing communications calendars, special campaign plans, and social media strategy.
Reporting – Analyze web, email, social media, press, and event metrics to assist in tracking grant deliverables, producing reports, and making decisions.
Website – Assist in content management (redesigned website launching June 2026).
Marketing – Help implement marketing campaigns and integrate into general communications. Collaborate with Save the Sound development staff on content that informs, activates, and expands Save the Sound's supporters.
Responding – Respond to or delegate to public inquiries through our email inbox.
Managing – Recruit, screen, and manage seasonal communications interns and occasional contractors. Assist with third-party vendor (e.g. web, marketing, software) negotiations and meetings, fostering long-term relationships that provide value to the team.
Occasional special projects or other duties to ensure the efficient performance of our communications and marketing team.
Media relations – Draft press releases, organize press conferences, and coordinate interviews about Save the Sound’s legal and federal regulatory work.
Engagement – Develop action alerts, run webinars, and create factsheets to empower members of the public to engage in federal administrative processes and to stay informed about our legal actions.
Digital – Write and publish engaging web content, blog posts, and social media for legal and federal regulatory teams.
Capacity – Provide flexible capacity to support Communications Specialists during peak seasons, collaborate on interdepartmental projects, and back up Director of Communications & Marketing and Digital Projects Manager.