Communications Manager

Early Warning® • New York, NY

1d • $125,000 - $156,000 • Hybrid

About The Position

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose The Communications Manager role will support the development and delivery of high-impact communications across the organization. This role will create clear, compelling content and execute communications initiatives that engage employees, reinforce company culture, and support business objectives. The individual will work closely with peers and leaders to ensure consistent, timely messaging across company communication channels.

Requirements

• Typically 8+ years of progressive experience in communications, marketing, or related field.
• Strong writing, editing, and content development skills.
• Experience creating presentations and supporting live/virtual events.
• Comfortable working in fast-paced environments with shifting priorities.
• Ability to work with limited guidance in support of multiple stakeholders.
• Possess highly effective interpersonal skills with the ability to build relationships and trust throughout all levels of the organization.
• Bachelor's degree in Communications, Marketing, Journalism, or related field.
• Experience working in communications, change management communications or consulting roles.

Nice To Haves

• Experience in financial services or payments industries.

Responsibilities

• Content Development & Execution Draft, edit, and deliver employee communications plans and deliverables including newsletters, intranet content, presentations, talking points, and employee emails.
• Ensure content aligns with company tone, voice, and brand guidelines.
• Draft communications in the voice of senior leaders, ensuring clarity, tone alignment, and consistency with company messaging.
• Create and execute office-specific communications plans and activities to drive engagement and culture.
• Internal Events Support Coordinate logistics and content for manager meetings, employee forums, department town halls, and local events.
• Provide support to senior communicators on company-wide events, campaigns, and content.
• Digital Channels & Tools Support the maintenance of internal communications channels (intranet/SharePoint sites, Teams, digital signage, etc.) and ensure content is updated, relevant, and engaging.
• Create and deploy multimedia content (e.g., digital signage, articles, short videos) to support business initiatives.
• Collaboration & Stakeholder Engagement Foster relationships with key stakeholders including senior leaders to understand organizational goals and communications needs.
• Partner with peers and project leads to ensure communications are accurate and aligned.
• Build relationships across departments to support execution of communication plans.
• Metrics & Process Track KPIs to measure effectiveness of internal strategies and campaigns.
• Analyze data and feedback to refine communication approaches and tactics.
• Contribute to team efforts to develop processes and operational excellence.

Benefits

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager