Communications Manager

McKesson•Irving, TX

1d•Hybrid

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. We are seeking a driven, forward‑thinking Communications Manager to join our North American Pharmaceutical Services (NAPS) Communications team. Serving as the operational lead for key communications initiatives, this person will oversee enterprise and change communications, major event operations, and content governance for the NAPS Hub. The role shapes impactful employee communications, partners closely with leaders across business units, and leverages AI‑powered tools to automate routine tasks, enhance scripting, and optimize content delivery. The ideal candidate brings strong internal communications expertise, sound strategic judgment, and the ability to thrive in a fast‑paced environment while managing multiple priorities. This position reports to the Director, Communications. The Communications Manager leads day‑to‑day operational execution for critical NAPS communications activities, enabling a consistent, high‑quality employee experience across platforms, events, and change initiatives. This role sits at the intersection of strategy and operations – turning communications plans into reality through meticulous planning, content governance, and end‑to-end management of events and digital channels. This person will develop and execute communication strategies that support strategic priorities and also integrate AI‑powered workflows to improve efficiency, scale communications, and enhance message delivery across channels.

Requirements

Exceptional written and verbal communication skills, with the ability to translate complex information into clear, concise, and compelling narratives tailored to diverse internal audiences.
Strong project management and organizational skills, with demonstrated success coordinating multifaceted communication plans, events, and operational workflows.
Highly collaborative, with a proven ability to build trust and effective working relationships across business units, corporate functions, and cross‑functional partners.
Demonstrated excellence in employee communications, including message development, content refinement, and support for key events.
Proficiency leveraging AI tools and digital analytics, including creating AI Agents in Microsoft Copilot, building workflows in Power Automate, and using AI‑driven insights to enhance communication strategy and execution.
Skilled in enterprise communications platforms, such as Smartsheet, Staffbase, SharePoint Intranet, Viva Engage, and Microsoft Teams.
Ability to integrate AI technologies into communication workflows to improve efficiency, streamline tasks, scale content delivery, and strengthen audience engagement.
Ability to manage multiple priorities in a fast‑paced environment, delivering high‑quality work under tight deadlines.
Comfort working onsite and traveling as needed, including participation in in‑person meetings, events, town halls, and other activities at the Las Colinas corporate headquarters or other locations.
4-year degree in Communications, Journalism, English, Marketing, Business, or a relevant field
4+ years of internal and/or executive communications or related experience
Must be authorized to work in the US.
Sponsorship is not available for this position.

Nice To Haves

Healthcare experience preferred

Responsibilities

Strategic Communications & Change Leadership Support NAPS‑wide and change communications strategy, advising leaders on messaging, timing, and channel mix based on audience insights and AI‑driven analytics.
Draft and refine internal content using AI tools (e.g., Microsoft Copilot, Writer) to deliver clear, consistent, and high‑quality communications.
Event Operations & Executive Support Oversee operational planning, logistics, and execution for major NAPS events—including NAPS Connection, NAPS Awards, NAPD Town Halls, and NAPD Senior Leadership Meetings.
Develop executive scripts, talking points, and run‑of‑show materials, leveraging AI to streamline content development and scripting.
Collaborate with Corporate Marketing and McKesson Events to ensure seamless delivery.
Digital Content Governance & Editorial/Channel Management Serve as operational lead for the NAPS Hub on McKNet, maintaining accurate, timely, and relevant content through strong governance.
Manage the NAPS‑wide editorial calendar and partner with cross‑functional communicators to ensure cohesive storytelling and aligned updates.
Support and maintain channel operations, including internal communication distribution lists, governance of message routing, and management of NAPS communication channels.
Insights, Reporting & AI‑Enabled Optimization Monitor and analyze communications effectiveness using AI analytics dashboards, translating metrics into actionable insights and recommendations.
Build and manage AI workflows including Copilot agents and Power Automate flows to automate tasks, improve productivity, and optimize content delivery.