Communications Manager

JLL • Atlanta, GA

97d • Onsite

About The Position

The Communications Manager is a key enabling role for our client and the account team communications. The role is highly visible and fast-paced, and the ability to successfully manage multiple priorities is essential. Responsibilities include assisting the account leadership team in developing communication tools including newsletter updates, client communications, monthly, quarterly, and annual reports, quarterly client business review presentations, ad-hoc reporting, and providing oversight coordination to the leadership team for initiatives. Strong skills in organization, verbal and written communication, event planning, outstanding attention to detail, self-starter and a deep understanding of building client relationship.

Requirements

• Bachelor's Degree (English, Law, Journalism, Communications) with superior writing and problem solving skills.
• 3-5 years executive level experience in business communications/writing and organizational protocols.
• Knowledgeable on appropriateness of information for client and internal account use.
• Knowledgeable about various media tools and methods, including social media.
• Excellent verbal and written communication, editing and presentation skills.
• Strong project management skills and schedule management skills.
• Proficiency in Microsoft Office applications, SharePoint, and desktop publishing programs.
• Ability to work effectively in teams, especially cross-functional groups.
• Ability to work confidently and effectively with all levels of employees and clients.

Nice To Haves

• Flexible, adaptable, and able to work in a fast-paced environment.
• A creative thinker with demonstrated success in translating broad concepts and ideas into clear and logical communications.

Responsibilities

• Lead the account's communications to the team and to the client.
• Collaborate with business teams to ensure alignment and support of core strategies and initiatives.
• Support the team with communications to clients and sites demonstrating a high customer service focus.
• Maintain standard templates for communication tools used by the team.
• Provide on-boarding duties for new employees.
• Provide executive assistant support by managing account director's calendar.
• Manage meetings and events for account team.
• Originate new, creative concepts and flawlessly execute them across multiple touch points.
• Collaborate with account business groups and performance manager to develop reporting formats and content.
• Liaison with client's Corporate Communication Department to garner support and coordinate planned communication activities.
• Build relationships with Client to support the team in achieving the highest Customer Satisfaction rating.
• Act as OneView Portal administrator for the account.
• Ensure accuracy via proofreading and editing documents for self and supported team members.
• Complete projects as requested professionally and accurately on or before deadline.
• Act in advisory role on high-profile projects and special initiatives requiring client communication.
• Become the Rewards & Recognition champion, promoting achievements and successes in account/client communication.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: Bachelor's degree