Communications Manager Vice President

JPMorgan Chase & Co.•New York, NY

About The Position

As a Communications Manager Vice President within Corporate Communications you will lead internal communications for the firm’s Chief Administrative Office (CAO), the organization responsible for the workplaces, services and operational infrastructure that enable employees and clients to operate effectively across the firm’s global footprint. You will serve as a senior communications advisor to Chief Administrative Office leadership, developing messaging strategies that translate complex operational, workplace and employee experience initiatives into clear, employee-focused communications. The role partners closely with senior stakeholders across Global Real Estate, Global Security, Amenity Services, Global Supplier Services, Document & Business Solutions and other teams. In addition, you will lead communications planning for high-visibility initiatives and major workplace changes, while also guiding editorial storytelling and executive communications.

Requirements

8+ years of communications experience in a large, matrixed organization
Demonstrated experience advising and supporting senior executives
Strong strategic thinking and ability to translate complex operational topics into clear, employee-focused messaging
Excellent writing and editing skills with an audience-first mindset
Proven ability to manage multiple high-visibility initiatives simultaneously
Strong executive presence, judgment and stakeholder management skills
Experience developing communication strategies for change initiatives or organizational programs
Proficiency in Microsoft Office applications and enterprise communications platforms
Bachelor’s degree in communications, journalism, public relations or a related field

Responsibilities

Serve as a trusted communications advisor to senior Chief Administrative Office leaders, providing guidance on messaging, positioning and employee engagement strategy
Develop and execute integrated communications strategies aligned to business priorities and firmwide messaging
Support change management communications related to workplace strategy, operational transformation and employee experience programs
Guide communications planning for office openings, relocations, site changes and workplace experience enhancements
Shape editorial storytelling that highlights how CAO services support employees, clients and the firm’s operations globally
Oversee high-visibility internal communications including organization announcements, strategic updates and employee campaigns
Partner with HR, Global Technology and Employee Experience communicators to ensure consistent and coordinated messaging across the firm
Lead communications for senior leader forums, town halls, site visits and employee engagement programming
Identify opportunities to modernize communications through new tools, digital channels and AI-supported content development