Communications Lead - Infinity Ward

Infinity Ward•Los Angeles, CA

198d

About The Position

As a Lead Communication Manager you will help to connect, engage, and grow our global community of players. In this role, you’ll build deeper relationships with our fans worldwide, lead the development and execution of studio communication strategies, and drive community-focused initiatives in partnership with studio, publishing, and franchise teams. You’ll operate at both a strategic and tactical level, influencing messaging across digital, social, community, influencer, and public relations channels. We’re looking for a trusted advisor who understands the game development process, brings deep industry experience, and has a proven record across communications, social media, analytics, community management, and influencer engagement. Adaptability, clear decision-making, and the ability to collaborate across teams are essential. If you're passionate about gaming, driven by player-first thinking, and thrive in fast-paced environments, we want to hear from you.

Requirements

8+ years of experience in gaming, entertainment, or technology communications; preferably within global or multi-market organizations.
Proven record of building and executing effective communications and social media strategies.
Experienced in leading cross-functional collaboration and building strong relationships across teams.
Strong writing, messaging, and verbal communication skills.
Expertise with social media platforms, creator/influencer programs, traditional press, and community management ecosystems.
Ability to translate complex development updates into clear, player-facing messaging.
Passion for data-driven decision making; expertise in social listening, monitoring, and analytics tools.
Highly organized, solution-oriented, and able to work calmly under pressure.
Deep knowledge of Call of Duty, Infinity Ward, and the gaming industry strongly preferred.
Bachelor’s degree in communications, media studies, journalism, or equivalent experience.

Nice To Haves

Passion for gaming, lifestyle, and entertainment culture.
Technical PC and networking knowledge a plus.

Responsibilities

Lead the development and execution of studio communication strategies, messaging, and public-facing narratives aligned with studio goals.
Build and manage community engagement campaigns across digital and social platforms, bringing fresh, culturally relevant ideas that resonate with our players.
Serve as a cross-functional partner across development, brand, marketing, player support, live operations, analytics, and publishing to ensure accurate and timely communications.
Source, verify, and translate development information into clear and impactful messaging for product launches, live updates, patch notes, and community-facing materials.
Collaborate on live game communications, issue management, community sentiment monitoring, and proactive player support initiatives.
Support the creation of key messaging, FAQs, briefing materials, and spokesperson training.
Leverage data, analytics, and player insights to inform and optimize communication efforts.
Actively participate in social monitoring and community feedback processes to help shape studio awareness of player needs.
Occasionally travel for key industry events, studio activities, and player community engagements.
Flexibility to adapt to shifting priorities and work hours as needed during critical phases of game development and live operations.

Benefits

Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
401(k) with Company match, tuition reimbursement, charitable donation matching
Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

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