Communications/ /Front Desk Supervisor

Ashby Ponds by Erickson Senior Living • Ashburn, VA

371d • $45,760 - $45,760

About The Position

The Communications Supervisor (Front Desk Supervisor) at Ashby Ponds by Erickson Senior Living is responsible for overseeing communications operations while assisting with scheduling, staffing, and evaluations. This role involves coordinating staff coverage, managing work orders, and providing essential support to the Communications Manager, ensuring smooth operations at the front desk.

Requirements

• Switchboard and receptionist experience required.
• Supervisory experience required.
• Excellent verbal communication skills.
• Ability to effectively interact with all levels of staff and residents.
• Strong multi-tasking abilities.

Responsibilities

• Answer calls, take requests, and follow up on work orders from residents and staff.
• Create, distribute and complete all work orders through the Mainstar Program, generating reports as needed.
• Maintain the schedules and work orders for Housekeeping.
• Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes.
• Maintain inventory of office supplies for the department.
• Assist with office work, filing, and distribution of interoffice mail.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 30% discount on food and drinks at on-site dining venues
• Education assistance
• Certification reimbursement
• Access to over 6,000 courses through our online learning library
• Company paid volunteer hours for eligible team members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed