Communications (Dispatch) Officer

City of Bixby, OK • Bixby, OK

304d • $20 - $20

About The Position

The City of Bixby is seeking a Communications Officer responsible for answering incoming emergency and non-emergency phone calls, dispatching calls for service to appropriate agencies, and performing various related duties. The position requires the ability to work in a fast-paced environment while managing multiple tasks effectively. The Communications Officer will also be responsible for monitoring video surveillance and acting as a jailer, providing supervision and care for prisoners.

Requirements

• High School Diploma or GED
• Valid Oklahoma drivers' license
• Must be able to pass a drug screening and background check
• Must be skilled in the use of computers and various software programs as well as multi-line telephone systems
• Ability to read, write, spell, and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent
• Ability to make critical decisions and judgments with the speed and accuracy required of the position
• Ability to have the high degree of multi-tasking required of the position
• Ability to work different shifts, i.e., shift work, to include weekends and holidays as needed to maintain a 24 hours per day, 365 days per year operation.

Responsibilities

• Answers incoming emergency and non-emergency phone calls; transfers calls to special units within the department as appropriate
• Dispatches calls for service to the appropriate police, fire, animal control, and emergency medical agencies or units
• Dispatches after-hours public works calls
• Completes records checks upon the request of police officers and fire marshal including driver's license and criminal histories
• Enters and updates NCIC files
• Monitors video surveillance
• Acts as jailer providing supervision, meals, and hourly cell check of prisoners
• Performs other related duties as assigned.

Benefits

• Paid employee health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Retirement benefits
• Paid time off for accrued vacation and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED