Customer Experience Banker
About The Position
The Communications Coordinator is responsible for supporting the department's external and internal communications activities. The ideal candidate will have an interest in communications, strong writing skills with a focus on grammar, punctuation, and style guides, and exceptional attention to detail and organizational skills are required. This is a highly visible role, which provides the opportunity to develop collaborative relationships across the communications team, and learn about the business segments and business strategies; a high degree of relationship building and professionalism is required.
Requirements
- 1-3 years of relevant experience within communications and public/media relations (including internships)
- Bachelor’s degree in Communications, Public Relations, Journalism or related field
Nice To Haves
- Confidentiality, responsiveness, and a high degree of organizational skills are required
- Proficient in Microsoft (PowerPoint, Excel, Word, etc)
Responsibilities
- Manage and monitor media related activity for the communications team.
- Track media activity and news coverage, packaging daily clips and providing metrics for weekly, monthly and annual activity reports
- Conduct daily press monitoring, keeping the team and key stakeholders aware of breaking and trending news stories
- Compile media coverage recaps to share with key stakeholders
- Maintain and update media lists
- Work with members of the communications team to draft and edit written content.
- Assist with drafting and proof-reading communications (press releases, pitches, executive bios, internal memos & presentations, talking points, etc.)
- Work in partnership with communications management and service line leadership, business development, and key stakeholders to implement deliverables for a broad range of communication activities targeted to internal and external stakeholders
- Monitor and manage external and internal requests from Comms designated inboxes
- Create materials with input from the communications team to share key deliverables with the department and others as needed.
- Help create and maintain a full communications dashboard of activity to be shared on a regular basis
- Provide administrative support to the Communications team.
- Efficiently manage documents and requests, support communications colleagues across a range of needs including presentations, meeting support, facilitating and triaging approvals, managing team meetings, team calendars and team events, and supporting communications during high media moments
- Budget management, expense processing and team event planning
- Maintain a calendar of relevant events (speaking engagements, industry awards/events, editorial calendars, etc.)
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
