Communications Coordinator

BMS Family Health and Wellness Centers•New York, NY

25d

About The Position

The Communications Coordinator will work closely with the CEO to drive strategic communications that uplift BMS’s mission and expand our presence both internally and in the community. You will manage digital, print, and media communications; support cross-department collaboration; and ensure our messaging is timely, consistent, and reflective of the communities we proudly serve. This is a unique opportunity to shape the public voice of an essential community health institution and help bring visibility to programs that change lives.

Requirements

Bachelor’s degree in communications, public relations, marketing, journalism, or related field.
2–4 years of communications experience—healthcare, nonprofit, or public-sector experience preferred.
Exceptional writing and editing skills rooted in clarity and cultural competence.
Experience with social media, CMS websites, and digital analytics tools (e.g., Google Analytics).
Strong interpersonal skills with the ability to collaborate across departments.
Excellent organizational skills and the ability to manage multiple projects in a fast-paced environment.
Commitment to the mission of BMS and advancing health equity in East Brooklyn.

Nice To Haves

Experience in healthcare communications, especially in an FQHC environment.
Graphic design skills (Adobe Creative Suite or Canva) and basic video editing.
Experience working with media in urban community contexts.
Familiarity with East Brooklyn communities and cultural competence in Brownsville, East New York, and surrounding neighborhoods.
Bilingual or multilingual abilities (Spanish, Haitian Creole, etc.).

Responsibilities

Support development and execution of a comprehensive communications strategy aligned with BMS’s mission and priorities.
Ensure consistent branding across all channels—website, social media, newsletters, print, and events.
Draft, edit, and produce engaging content including press releases, speeches, newsletters, and community bulletins.
Serve as a primary contact for media inquiries; cultivate relationships with local outlets and healthcare publications.
Monitor media coverage, track analytics, and prepare reports for the CEO.
Assist in planning and executing media events, open houses, and community outreach initiatives.
Manage and grow BMS’s social media presence across key platforms.
Develop content calendars, graphics, posts, and engagement reports.
Collaborate with web developers to enhance website content, SEO, accessibility, and mobile performance.
Track and analyze digital metrics to inform strategies.
Create tools and content that keep staff informed and connected—including intranet updates, bulletins, and town hall materials.
Support leadership communications for the CEO and leadership team.
Highlight program milestones, staff achievements, and organizational success stories.
Partner with community relations, development, and program teams to craft communications for funders, partners, patients, and board members.
Support creation of newsletters, annual reports, case studies, and impact stories focused on health equity and community wellness.
Provide promotional support for events, including live social updates and post-event communications.
Maintain dashboards of communications metrics and provide insights to leadership.
Research trends in healthcare and FQHC communications—bringing fresh, innovative ideas to BMS.