Communications Cloud Solution Architect - Principal or Sr. Principal - US

Slalom • Kansas City, MO

53d • $122,000 - $258,000

About The Position

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals. Job Title: Salesforce Communications Cloud - Solution Architect - Global Salesforce Slalom is seeking a technical architect capable of serving as a technical lead on Salesforce transformation programs for telecommunications and high-tech companies. These programs are estimated to be multi-year, $5M+ opportunities that require cross-domain coordination and collaboration. Strong communication skills and the ability to align business and technical leaders is a key requirement. Telecommunications and/or High-Tech industry experience is a must, and ideal candidates will have expertise in the following domains: Omnistudio, Order Management and Industries CPQ in Communications Cloud and Revenue Cloud Advanced (RCA). This role is an exciting opportunity for a results-driven, seasoned leader, who wants to solve complex problems and deliver the next-generation of cloud platforms and services. The ideal candidate brings experience in delivering digital transformations and understands the telecommunications-specific complexities with delivering these types of solutions.

Requirements

• 5+ years as an architect designing complex technical solutions that leverage Communications Cloud, Communications Cloud Accredited Professional desired.
• Familiarity with telecommunication industry standards like TMForum and MEF.
• 5+ years of telecommunications consulting experience, including implementation experience with one or more common enterprise software solutions (e.g., CRM, ERP, middleware), filling positions of increasing responsibility and management of more junior technical resources.
• Experience with key areas of enterprise architecture, including both business and technical architecture.
• Experience with Agile implementation methodologies.
• Ability to work independently and be a self-starter; proven results leading and influencing vendors, partners, and other members of your organization.
• Ability to evangelize enterprise architecture best practices for public sector at various levels of a large organization.
• Desire to continually study new technologies and industry trends, leveraging capabilities of existing technologies to the fullest to meet business outcomes.
• Strong communication skills, both written and verbal; able to effectively develop materials and assets that are appropriate for given audience.
• Strong presentation skills; able to effectively present and defend point of view to a variety of audiences.

Responsibilities

• Combine business and technical architecture to create a full picture of the enterprise; develop business and technical roadmaps to meet business outcomes.
• Serve as a trusted advisor, driving conversations with client architects and business stakeholders, translating business outcomes into well architected technical solutions.
• Lead and mentor diverse teams, which include customer and partner resources, in delivery of complex, multi-cloud programs and projects; drive business, application, integration, data, technology and security architecture to support these programs and projects.
• Lead technical architecture discussions and produce detailed technical designs for developer teams to implement in Communications Cloud
• Drive efficiencies from order to activation leverage Communications Cloud Order Management
• Drive design and discovery efforts by leading workshops, design sessions, and teams of other developers and architects.
• Create, review, approve, and present technical documentation such as business capability maps, gap analysis, customer lifecycles, current state architectures, future state architectures, system context diagrams, business value assessments, and technical roadmaps.
• Assist with estimating work efforts required for each of the project.
• Able to travel up to 50%

Benefits

• Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees